Pool & Beach Attendant

Job description

Company Description

Sofitel Al Hamra Beach Resort

Job Description

·  In charge of tidying and cleaning the pool, beach and common areas every day, in line with applicable hotel standards and procedures and the rules of safety and hygiene.
·  To keep all equipment clean, tidy and well maintained including proper and secure storage.
·  To have a complete understanding of the different cleaning products and their use.
·  To report any damaged or missing items in rooms to the Recreation Supervisor and Assistant Manager for action and follow up.
·  To hand over all Lost and Found Items with full detailed information to the Recreation Supervisor and Housekeeping in line with the hotel policy.
·  To attend to guests requests courteously and promptly in the course of duty.
·  To ensure that all guests enjoy their stay being offered the finest personal service.
·  To escort the guests rather than pointing out directions.
·  To respect the privacy of the guests using the pool and beach facilities and the confidentiality of information.
·  To report any guest comment or complaint.
·  Ensures that guest amenities in the pool and beach areas are complete and up to standards.
·  Sorts and counts dirty linen items before sending to laundry
·  Sorts waste.
·  Handles hotel equipment and supplies with due care.
·  Responsible for the set-up and cleanliness of the pool and beach loungers.
·  Is responsible for cleaning and restocking the guest lockers every day.
·  Ensures that the corridors are kept clean and free of obstacles
·  Contributes the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc).
·  To be entirely flexible and adapt to rotate within the different sections of the Spa & Recreation Department.
·  To carry out any other reasonable duties as assigned by the Recreation Supervisor and the Assistant Manager.