Pool Attendant

Job description

Company Description

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Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world’s largest manmade island and archipelago. This luxurious five-star hotel with 381 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.

When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests.  Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore.  The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world.

Job Description

The candidate must be able to:

·  To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction.
·  Must comply with the grooming standards of the company. 
·  To extend a courteous, friendly and professional greeting to guests as they arrive and to thank them as they depart.
·  To make the seniors aware of all guest comments and guest complaints.
·  To be thoroughly familiar with the service standards and procedures.
·  To follow specified procedures to properly set up Pool beds stations.
·  To ensure cleanliness and maintenance of the pool areas.
·  To set up beach with sunbeds, umbrellas and towels and to ensure that guests are provided with clean towels, as needed. 
·  To fold pack the umbrellas in the evenings.
·  To follow all policies and procedures of the hotel.
·  To immediately report all suspicious occurrences and hazardous conditions
·  To maintain safety of work areas at all times.
·  To attend all mandatory meetings as directed

Qualifications

EDUCATION & EXPERIENCE

·  Minimum of one-year experience in the same position in a 5 Luxury Hotel.
·  Basic knowledge of detergents and pool cleaning methods

Additional Information