Night Auditor/ Relief Night Manager

Job description

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

What you will be doing?

·  Assist the Night Manager in cross checking and balancing work completed during the day for all outlets on a shift basis.
·  Ensure the highest level of customer service is offered and maintained at all times to all guests.
·  Provide efficient service for guest registration and departure.
·  Maintain accurate guest accounts and provide accurate, helpful information.
·  Maintain strict security procedures to ensure guest confidentiality and safety.
·  Take responsibility of Night Manager duties in their absence. 

About you

·  Previous Night Auditor experience preferable.
·  Strong knowledge of Opera PMS.
·  Exceptional grooming, presentation and communication skills.
·  An ability to work night shifts across a 7 day roster.
·  An open, unrestricted driver's licence.
·  Responsible Service of Alcohol Certificate – Victoria.

Additional Information

Novotel and Ibis Melbourne Central is a dual branded hotel with 473 rooms conveniently located in the CBD.

Everything we do, we do to help make our guests and our people feel welcome and feel valued to give them the best experience they deserve!

What is in it for you?

·  Employee benefit card offering discounted rates in Accor worldwide from day one.
·  Learning programs through our Academies.
·  Opportunity to develop your talent and grow within your property and across the world!
·  Ability to make a difference through our Corporate Social Responsibility activities.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.