NIGHT AUDITOR

Job description

Uraian Perusahaan

MERCURE and ibis SAMARINDA  is strategically located in city center of Samarinda, about a 45-minute drive to APT Pranoto International Airport. Both hotels are connected to City Centrum Lifestyle Mall.

The Hotel offers 139 rooms for Mercure and 162 rooms for ibis, with an enchanting view of the Mahakam River. Hotels provide free Hi-speed internet and meeting rooms at both hotels. The biggest ballroom in the city that equipped with the latest technology and a wide Videotron screen, all-day dining restaurants, rooftop restaurant,  24-hr room service, swimming pool, fitness center, lobby lounge and board room lobby area.

Uraian Pekerjaan

We are looking for a dedicated, reliable and service-oriented customer service extraordinaire to join our hotel overnight Front Office team in a Night Auditing role. 

Joining us an experienced  Hotel Night Auditor,  you will be responsible for rolling our financial system from the day. In addition, you will provide a positive guest experience and welcome our late-night arrivals. Working 11pm - 7am shifts alongside our Night Manager, you will process nightly reports, contributing to a smooth overnight shift with an opportunity to build upon your skillset.

Kualifikasi

About You! 

·  A passion for providing a positive guest experience with a desire to create memorable experiences. 
·  Previous experience using Opera is desirable. 
·  Strong attention to detail, ensuring procedures are followed.
·  Confidence in making credit card and cash transactions.
·  Excellent communication and interpersonal skills.
·  The ability to work independently in a fast-paced environment.
·  Solution minded with a strong ability to problem solve. 
·  Empathetic in nature with a desire and ability to assist all kinds of clientele.