Male Receptionist

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:

· 
Consistently offer professional, friendly and engaging service. 

· 
Greet, check-in, respond to requests and settle accounts while providing exceptional service.

· 
Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float.

· 
Handle guest requests, questions and concerns effectively and promptly. 

· 
Promote a professional team environment. 

· 
Follow department policies, procedures and service standards. 

· 
Performs any and all other tasks assigned by management. 

· 
Take initiative to add a personalized experience

· 
Upholds the highest standard of internal and external customer service at all times. 

· 
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.

Qualifications

-  A Minimum one year experience.

- Good command in English.

- Ability to work in different shifts.

- Service focused personality is essential; experience is an asset.

- Prior Front Desk or related Hotel Experience.

- Prior experience working with Opera or a related system.