L&D Coordinator

Job description

Company Description

·  Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet.
·  Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Visakhapatnam Varun Beach to ensure maximum cooperation, productivity, and guest service.
·  Monitor and supervise service flow in the assigned outlet.
·  Any matter which may affect the interests of Novotel Visakhapatnam Varun Beach should be brought to the attention of the Management

Job Description

·  Proven track record of professional experience delivering or coordinating learning activity, both face-to-face & virtual 
·  Experience using/working with multiple learning technologies, including e-learning, blended programmes, virtual classrooms (Microsoft Teams) and social learning
·  Confident communicator with the ability to build and maintain relationships with multiple stakeholders at all levels, and challenge with humility when necessary 
·  Intutive and empathetic, able to relate to others and build report 
·  Highly organised, capable of operating within multiple reporting lines and manage multiple priorities successfully 
·  Experience of working within a team, meeting workload requirements and be as effective through delivery as possible

Additional Information

·  Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors
·  Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
·  Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
·  Any matter which may affect the interests of Novotel Visakhapatnam Varun Beach should be brought to the attention of the Management.