Houseperson

Job description

Company Description

Why work for Fairmont Vancouver Airport?

Steps away from the airline gates, Fairmont Vancouver Airport offers 386 beautifully appointed accomodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains. Newly renovated, Fairmont Gold rooms are located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold Lounge.

What's in it for you?

·  An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do
·  The only luxury hospitality group to be awarded Great Place to Work® Canada 
·  The opportunity to have fun at work alongside passionate hoteliers
·  The opportunity to live, work and play across the world through our employee travel and internal transfer programs 
·  Complimentary duty meal in our colleague dining room
·  Complimentary hotel stay for two through our BE OUR GUEST program 
·  Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide 
·  Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and DEI Committees
·  A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits  
·  A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP) 
·  30% reimbursement for TransLink monthly pass or YVR Employee Parking pass
·  Full hourly wage of $28.20

Job Description

An exceptional guest experience begins even before check-in and extends throughout every stay. As a Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest rooms and public spaces are well equipped and welcoming – and our guests feel valued.

·  Consistently offer professional, friendly and engaging service
·  Ensure Housekeeping departmental standards are followed
·  Assist Room Attendants to ensure guest rooms are prepared efficiently
·  Maintain inventory in the Housekeeping closets
·  Respond timely to guests’ special requests for miscellaneous items i.e.: cribs, cots, extra towels etc.
·  Collect dirty linen, garbage and recyclables from Room Attendants’ carts and closets
·  Carpet and upholstery cleaning
·  Follow departmental policies and procedures
·  Report necessary maintenance items
·  Must be able to provide overnight shift coverage
·  Other duties as assigned

Qualifications

Your experience and skills include:

·  Previous housekeeping experience is an asset
·  Excellent organization skills and time management
·  Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
·  Ability to anticipate and focus attention on guest needs, being professional and welcoming 

Physical aspects of the position include but are not limited to the following:

·  Constant standing and walking throughout shift
·  Frequent lifting and carrying up to 40+ lbs
·  Frequent kneeling, pushing, pulling, lifting

Additional Information

Visa Requirements:  Must be legally eligible to work in Canada.  The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:  We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit   https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!  #BELIMITLESS