Houseman / Room Attendant

Job description

Key tasks

We are looking for a passionate and energetic Houseman / Room Attendant to join the Housekeeping team.
In this role, you will carry allocated cleaning duties, achieving established standards of cleanliness and presentation to meet guest’s expectations in regard to the cleanliness of the room areas and non-room areas, public areas and standards for the back of house areas.

-Clean balconies, balcony furniture and railings
-Clean carpets
-Responsible for de-scaling shower heads, bleach grouting in bathroom and toilets and general upkeep of bedrooms
-Deep cleaning in the rooms, mini bars, air-conditioning, cabinets
-Help Room Attendants when necessary (extra beds, bed boards, make beds)
-Assist in the servicing of the guest rooms.
-Fit and dismantle any disabled items in rooms
-Laundry duties as required
-Restock monthly items for the rooms such as magazines
-Help with heavy loads
-Reporting any maintenance issues.

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance , they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.

Desired profile

Skills

Level of Education A level
Areas of study Hospitality
Professional experiences Starting out
Languages essential English (Primary tongue)

Essential and optional requirements

-Previous experience in a similar role, preferably in a 5 star luxury environment.
-Basic English level.
-Organizes time and work efficiently.
-Good level of fitness and ability to lift equipment over 10kg.
-Willingness to work split shifts on a rotating 7 day roster.
-Reliable and punctual.
- Must be available in Queenstown to attend a work experience.
-Commitment: 1 year minimum.