Housekeeping Team Leader

Job description

Company Description

Excellence with every feather. Leading by excellent example you will ensure that all housekeeping operations meet your impeccable standards, as well as exceeding those of our guests. Inspiring and guiding your
team to provide a personalised service, you will take pride in knowing your guests feel special as well as comfortable. With every individual touch you add, the more you can enjoy each day.

Job Description

You are at the heart of the hotel! As a Team Leader, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

·  Assist in the daily cleaning, checking of bedrooms and the staff/public areas to maintain standards
·  Take initiative to add a personalized experience for the guest
·  Take ownership of guests’ privacy and belongings, while ensuring exceptional service
·  Be competent in the running of the hire and clean laundry operation and ensure the cost effective use of linen and assist with inventories as requested by the Housekeeper/Housekeeping Supervisor.

Qualifications

What you will bring to the role:

·  At least 2 years experience of Room Attendant / Self Checker at a luxury level
·  Passion for interacting with people, with the ability to communicate fluently in English.
·  Ability to work well under pressure in our fast-paced environment.
·  Strong interpersonal and problem solving abilities
·  Highly responsible & reliable
·  Ability to work cohesively with fellow colleagues as part of a team
·  Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

·  Your loyalty card entitling you to  discounted  Hotel stays, food and beverage rates and Spa treatments worldwide.
·  Daily staff  meals  provided.
·  Ongoing reward and recognition  incentives  and awards.
·  Opportunities for further  development  and worldwide career  progression  within Accor.
·  Work for a  world-leading  Global hotel company.
·  Refer a friend  incentive
·  Free gym access and ski hire

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.