Housekeeping Supervisor

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

·  Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
·  Conduct room and public area inspection
·  Record room status in allocated section accurately
·  Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
·  Ensure employees are informed daily about priorities to personalize service
·  Report unusual behavior/activities on floors to Assistant Housekeeping Manager
·  Comply with hotel’s health, safety and hygiene policies

Qualifications

·  Work experience as a Housekeeping Supervisor or similar role
·  Diploma in Hotel Management or related field
·  Warm and caring personality; previous experience in the same leadership role is an asset
·  Prior experience working with Opera or a related system
·  Ability to anticipate and focus attention on guest needs, being professional and welcoming
·  Excellent organizational skills and time management
·  Strong interpersonal and problem-solving abilities and the ability to lead by example 

Additional Information

Your team and working environment:

·  Dynamic working environment.
·  Defined development career path.
·  Friendly and supportive team

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.