Hostess

Job description

Company Description

Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.

Job Description

Responsibilities and duties for this position shall include, but not limited to the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described.

·  Receive and record guests’ reservations and assign tables
·  Greet guests at entrance of dining room, restaurant, or lounge and escort them to tables or other seating areas
·  Speak with guests to ensure satisfaction with food and service, and attend to complaints
·  Order necessary dining room supplies and equipment
·  Inspect dining and serving areas and equipment
·  Supervise and co-ordinate activities of food and beverage servers and other serving staff
·  Maintain financial statements and records.
·  Comply to LQA standards at all times whilst on duty.
·  Perform any other duties as assigned by Management.

Qualifications

·  Have completed secondary school education.
·  Exceptional communication and interpersonal skills.
·  Hospitality related Degree or Diploma
·  Minimum of 1-2 years’ experience as a waitress/hostess in a five-star hotel
·  Willingness to work during peak hours, including nights, weekends, and holidays.
·  Advanced levels of Business English
·  Proficiency in a second language such as Arabic.
·  Excellent food & beverage knowledge
·  The ability to work well under pressure.
·  Excellent attention to detail

Additional Information

·  Opportunity to join the first Raffles in Bahrain
·  Employee benefit card offering discounted rates in Accor worldwide
·  Learning programs through our Academies
·  Opportunity to develop your talent and grow within your property and across the world!
·  Ability to make a difference through our Corporate Social Responsibility activities.