Head Waiter/ Head Waitress - Oliviers Lounge

Job description

Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With  touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.

The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

Job Description

·  As Head Waiter , you will provide hands-on support and assistance to colleagues to ensure that the highest levels of fine dining service and courtesy are provided to our guests.
·  The Head Waiter will greet all guests as they are being seated, creating a professional and friendly rapport in order to ensure a positive first impression and exceptional standard of service.
·  You will be familiar with the complete food and beverage menu, knowledgeable on all promotional activities, and provides specialist advice to guests and colleagues on menu items when required.
·  In addition to the above a priority of this role will be to closely monitor the consistency of food and beverage items that are being served to ensure overall service quality, escalating any major problems or complaints to management.

Qualifications

·  The ideal candidate must have a passion for hospitality with a minimum 2 years’ experience in a similar role with a proven track record of working in a high-volume restaurant.
·  The successful candidate must possess excellent communication skills, be a team player, manage multiple tasks and have confidence in dealing with a diverse set of clientele.