GSA - Food & Beverage Service

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We are seeking a dedicated and customer-focused Guest Service Associate (GSA) for our Food & Beverage Service team in Mysuru, India. As a GSA, you will play a crucial role in ensuring our guests have an exceptional dining experience while upholding our high standards of service and hospitality.

·  Greet and seat guests in a friendly and professional manner
·  Take food and beverage orders accurately and efficiently
·  Serve meals and drinks in a timely and courteous manner
·  Provide detailed information about menu items, specials, and beverages
·  Upsell additional items to enhance guest experience and increase revenue
·  Process payments using Point of Sale (POS) systems
·  Maintain cleanliness and hygiene standards in the dining area
·  Collaborate with kitchen staff to ensure order accuracy and timely delivery
·  Address guest concerns promptly and professionally
·  Assist in setting up and closing down the restaurant
·  Comply with all food safety and hygiene regulations
·  Participate in team meetings and training sessions to improve service quality

Qualifications

·  High school diploma or equivalent
·  Previous experience in food and beverage service preferred
·  Excellent customer service skills with a friendly and professional demeanor
·  Strong knowledge of food and beverage items, including local cuisine
·  Proficiency in operating Point of Sale (POS) systems and cash handling
·  Ability to work in a fast-paced environment and multitask effectively
·  Strong communication skills in English and Kannada
·  Food handling certification preferred
·  Knowledge of food safety and hygiene standards
·  Flexibility to work various shifts, including weekends and holidays
·  Physical stamina to stand for extended periods and carry trays/plates
·  Team player with a positive attitude and willingness to learn
·  Understanding of local dining customs and etiquette in Mysuru, India

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.