Front Office All Rounder

Job description

Company Description

Why work with Manly Pacific and Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

We are looking for enthusiastic & passionate Front Office superstar to join our fun team at Manly Pacific.

At Manly Pacific, we attract friendly, diverse and engaging people intrinsic to the roots of our lifestyle. As we are professionally relaxed, our passion to welcome and connect with our guests and customers surfaces.

Your Role

Joining a strong and close-knit Front Office team, you will be responsible for:

·  Checking guests in and out in an efficient and friendly manner, making them feel welcome
·  Ensuring guest feedback and requests are managed professionally, with guest satisfaction remaining a priority
·  Understand Hotel facilities and provide accurate information to our guests
·  Liase with other Departments to ensure smooth operations
·  Upsell & work towards Departmental and Hotel targets
·  Creating memorable moments and outstanding service to our guests

Qualifications

You have

·  A “can do” attitude and are obsessed with people 
·  Strong communication skills including, adaping your approach to each speacific guest
·  Working rights within Australia
·  Previous experience with Opera (not essential but beneficial!)
·  Passion and motivation for the Hospitality industry

What will you enjoy?

·  Work Your Way - We adjust to your lifestyle and meet you where you are at (hybrid role - WFH and from the Hotel at Manly Beach)
·  Wellness benefits including Employee Assistant Program, Birthday day off and discounted GYM membership
·  Learn Your Way – Personal development plans and career progression
·  Incredible discounts across all Accor properties and restaurants (up to 70% discount worldwide!)
·  Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
·  Complementary dry cleaning and barista coffee every day!

Additional Information

If this sounds like you, then what are you waiting for? Apply today!

To apply please follow the below links or send your resume to Belen Ronchino (h5462-hr2@accor.com)