Front Desk Receptionist Intern

Job description

Company Description

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart, ​
Join us and become a Heartist®.

Job Description

We are looking for a friendly, professional, and detail-oriented Front Desk Receptionist Intern to join our team. You will be the first point of contact, providing exceptional guest service and administrative support. This internship provides a valuable opportunity to gain hands-on experience in a fast-paced work environment.

What is in it for you:

·  Employee benefit card offering discounted rates at Accor worldwide
·  Learning programs through our Academies
·  Opportunity to develop your talent and grow within your property and worldwide!
·  Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

· 
Greet and welcome in a warm and professional manner.

· 
Answer and direct phone calls to the appropriate personnel.

· 
 Manage front desk operations, including scheduling appointments and handling inquiries.

· 
 Maintain a clean and organized reception area.

· 
 Assist with administrative tasks such as filing, data entry, and managing correspondence.

· 
Provides accurate information for the services.

· 
Support the administrative team with various projects and tasks as needed.

Qualifications

· 
Currently enrolled in a college or university program, preferably in Business Administration, Hospitality Management, or a related field.

· 
Strong verbal and written communication skills.

· 
Excellent interpersonal and customer service skills. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

· 
Strong organizational skills and attention to detail.

· 
 Ability to multitask and prioritize tasks effectively.

· 
Professional appearance and demeanor.

Additional Information

Your team and working environment:

We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.