Food & Beverage Team Leader

Job description

Company Description

Mercure Oxford Hawkwell House is a picturesque boutique hotel, that occupies three buildings, two  of which 19th century manor houses bursting with character. The hotel is newly refurbished with a décor based on Oxford style vintage fashion.

Set amongst 3 acres of private gardens and only 2 miles from Oxford city centre Mercure Oxford Hawkwell House Hotel is a beautiful country manor in the picturesque village of Iffley. A total of 77 rooms, all en suite, are divided between two buildings, each with an entirely different character.

It's a 10 minute bus ride, from the bus stop outside the hotel, to the city centre and train station, or a relaxing 35 minute walk along the riverside Thames Path National Trail, which is just steps away from the hotel.
 

Job Description

Our mission at Mercure Oxford Hawkwell House is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling - whatever brings you here, we have something for you!

As part of our team you can have:

·  Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
·  Discounted hotel rates all over the world in Accor Hotels
·  Continuously learn and develop yourself with our Accor Academy
·  Support your wellbeing in your professional and personal lives
·  Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
·  Participate actively in initiatives to build a more inclusive and sustainable world
·  And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality

 

As Food and Beverage Team Leader your primary focus will be to ensure that all aspects of F & B  and Meeting and Events are provided agreed standard in a timely manner.

In this role, you will act as the greatest ambassador to our hotel, playing a fundamental part in the Food and Beverage and Meeting and Events experience of our guests. You will be well organised with the ability to work well under pressure, showing excellent response and reactive skills to fluctuating levels of operational demands. This role would be ideal for someone who enjoys being the focal point of guest interaction and truly enjoys delivering top class service to guests.

Qualifications

A little more information:

You will have the opportunity to be part of a high-energy, fun team that delivers excellent customer service each day to all our guests.

Mercure Oxford Hawkwell House is a picturesque boutique hotel, that occupies three buildings, two of which 19th century manor houses bursting with character. The hotel is newly refurbished with a décor based on Oxford style vintage fashion.

Set amongst 3 acres of private gardens and only 2 miles from Oxford city centre Mercure Oxford Hawkwell House Hotel is a beautiful country manor in the picturesque village of Iffley. A total of 77 rooms, all en-suite, are divided between two buildings, each with an entirely different character.

Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.

If you feel you are the right candidate for the role as our Food & Beverage Team Leader,  please click ‘ apply ’ now! We ’ d love to hear from you!

·  Experience in a similar position is essential
·  Customer service focused
·  Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders
·  Service oriented with an eye for details, passion and innovative for Food & Beverage
·  Good presentation and influencing skills
·  Flexible and able to embrace and respond to change effectively
·  Self-motivated and energetic, able to set priorities
·  Commitment to professional values – brand conscious

Additional Information

One more thing…

By working at the Mercure Oxford Hawkell House you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.

 

Must be eligible to live and work in the United Kingdom at the time of application