Food & Beverage Supervisor

Job description

Company Description

The first Grand Mercure Hotel in Seminyak Bali,the hotel is ideal for business or leisure travellers, with 269 well designed rooms and suites, all day dining restaurant,    3 stunning outdoor pool with a pool bar, 1 ballroom, & 4 meeting rooms. Irresistable cultural touchstones in stunning location, walking distance to Seminyak Beach, renown entertainment and shopping outlets in Legian and Seminyak. Complimentary gym and parking are provided.

Job Description

·  Supervise and oversee the operation/section to maintain service standards
·  Check on employees’ discipline, grooming standards and punctuality
·  Check on guests’ satisfaction levels and properly handle feedback and follow-up
·  Perform opening and closing duties as assigned
·  Assist the Assistant Manager in conducting daily shift briefings to update and disseminate relevant information to restaurant employees
·  Assist in employees’ development, counselling and resolving staff conflict
·  Report any complaints, incidents or any other irregularities to Management
·  Ensure that operating equipment is maintained and service and storage areas are kept safe and clean
·  Help minimize waste, neglect, breakages and mishandling of supplies and equipments
·  Carry out light cleaning and maintenance of the pantry area
·  Monitor quality of food and beverage products in every order
·  To ensure that guests receive the attention and service they require
·  Perform trainer tasks and conduct training for all staff as assigned by Restaurant Manager / Assistant Manager
·  To motivate, coach and project a positive attitude at all times
·  Help manage employees’ performance appraisals and performance logs
·  Able to account and handle cash effectively, efficiently, with integrity and follow established and proper Accounting procedures. 
·  Carry out any other duties as and when assigned by the Management of the Hotel

Qualifications

·  Experienced in all aspects of restaurants service
·  Must be well-presented and professionally groomed at all times 
·  Excellent leader and trainer with solid motivational and teamwork skills
·  Attention to detail and strong interpersonal skills to deal with diverse staff

Additional Information

WHY WORK FOR ACCOR

•Employee benefit card offering discounted rates at Accor hotels worldwide.

•Develop your talent through Accor’s learning programs.

•Opportunity to grow within your property and across the world!

•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.