Duty Manager

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

·  Conduct daily briefings and ensure that all pertinent information is well received by team members
·  Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
·  Review, analyze and suggest improvement of work flow and standards at the Front Desk
·  Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates
·  Communicate with Assistant Front Office Manager on all matters regarding guest services & hotel operations
·  Ensure documentation of all guest related issues using the logbook

 

Qualifications

YOUR SKILLS & EXPERIENCES

·  Degree in Hotel Management
·  Good reading, writing and oral proficiency in English language
·  Minimum 2 years of relevant experience in a  hospitality 
·  Good working knowledge of MS Excel, Word, & PowerPoint

Additional Information

What is in it for you:

·  Employee benefit card offering discounted rates at Accor worldwide
·  Learning programs through our Academies
·  Opportunity to develop your talent and grow within your property and across the world!
·  Ability to make a difference through our Corporate Social Responsibility activities.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.