Duty Manager

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Prime Function:

·  Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests of the hotel.
·  Responsible for Reception, Concierge operations, Telephones, Hospitality and Cashier.
·  Liaise with different departments for smooth and coordinated work.
·  Ensure cleanliness of all areas under the Front Office viz., Lobby, corridors, main staircase and drive away.
·  Ensure to interact with the guests & enable the team to understand guest requirements.
·  Ensure that the arrivals and departures for the day and relevant records are maintained.
·  Ensure quality in all aspects of work and among the staff in the lobby.

Qualifications

·  Diploma in Tourism / Hospitality Management
·  Minimum 2 years of relevant experience in a similar capacity
·  Excellent reading, writing and oral proficiency in English language
·  Ability to speak other languages and basic understanding of local languages will be an advantage