Conference & Sales Coordinator - Ibis Melbourne Hotel & Apartments
Melbourne (Melbourne)
Job description
Company Description
Ibis Melbourne Hotel & Apartments is looking for a Conference & Sales Coordinator to join this ever thriving and exciting environment! Ibis Melbourne Hotel & Apartments is a 250 room Hotel including Apartments with a lively Restaurant and three Conference spaces located near the vibrant Melbourne CBD and Queen Victoria Markets.
Job Description
Ibis Melbourne Hotel & Apartments have three dedicated conference venues that cater to both large and small events, with the largest space capable of hosting up to 300 attendees.
· Provide quotations for conference and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximized
· Taking complete ownership of the Events Coordination process in all aspects
· Coordinating meetings and social events, ensuring customer satisfaction and promoting return business.
· All administrative tasks including: billing, payments & post event follow up
· Liaising with the entire operations team to ensure high quality, impeccable service and experience is provided
· Client relationship building.
· Drive sales to ensure targets are achieved.
· Conduct exceptional site inspections with clients to showcase hotel facilities
Qualifications
· Authentic customer service, interpersonal and communication skills with the ability to be flexible in your approach
· A ‘quick thinker’ with excellent problem solving skills.
· A great team player, who proactively looks to assist where possible.
· Strong administration, coordination skills, especially in regards to deadlines.
· Excellent attention to detail
· Previous experience in an events environment, with good understanding of events/hospitality operations
If you are motivated, have a love for Meetings & Events, high energy and eagerness to develop your professional brand then this is the perfect opportunity for you.
Additional Information
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What is in it for you:
· ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage
· Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
· Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun