Concierge / Porter

Job description

Company Description

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you

Job Description

Join our exceptional Front Office team and deliver professional and attentive service at a five star, luxury property in the heart of Queenstown:
Welcoming each new and returning guest with personalised and attentive care, you will set the tone for exceptional service. Here you can take your role beyond the basics. Sharing your knowledge and love of our region, you will anticipate guests’ needs and offer recommendations that make their stays even more special

Qualifications

You will harness your  luxury attitude , with  humble excellence , a  distinguished presence , and elevated  emotional intelligence . Your  pride  and  passion  will be complemented by:

·  Full, clean valid manual driver’s license;
·  Previous experience in five star luxury environment preferred, but not essential;
·  A passion for high end hospitality with an eye for detail;
·  Your ability to build warm relationships and connections;
·  Immaculate grooming and personal presentation;
·  Flexibility to meet hotel rostering needs including weekend and public holiday work;
·  Your desire to learn, grow and develop;
·  You will need to hold working rights for New Zealand.

Additional Information

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. Join us, and you can thrive as an
individual as well as being part of a supportive and inclusive team.

·  Daily staff  meals  provided.
·  Your loyalty card entitling you to  discounted  Hotel stays, food & beverage rates and Spa treatments worldwide.
·  Supportive  and friendly working environment.
·  Ongoing reward and recognition  incentives  and awards.
·  Opportunities for further  development  and worldwide. career  progression  within Accor.
·  Work for a  world-leading  Global hotel company.
·  Refer a friend  incentive .
·  Uniform  and dry cleaning.
·  Free  gym  access and  ski  hire.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.