Concierge

Job description

Company Description

The Movenpick Hotel Waad Al Shamal is a luxury  5-star hotel located in the stunning Northern Province of Saudi Arabia. Boasting a total of 243 rooms, guests can indulge in unparalleled comfort and opulence during their stay. The hotel offers a wide range of amenities, including five exquisite food and beverage venues, providing guests with a diverse culinary experience. For those in need of professional spaces, the hotel features 18 expansive meeting rooms, perfect for hosting conferences, workshops, or other corporate gatherings. Additionally, the hotel offers large banqueting facilities, making it an ideal venue for grand celebrations and events. 

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

·  Greet residents and provide general assistance to visitors, prospective residents, and families.
·  Answer telephone calls.
·  You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
·  Process reports for such things as work orders, incidents and concerns.
·  You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested. 
·  Maintain the sign in/out log for the issuance of community keys, and gate passes.
·  You will assist other departments with administrative functions.
·  Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
·  Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Qualifications

·  Three (3) months of related experience is preferred.
·  You need to be able to communicate clearly and effectively in English.
·  You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
·  You are compassionate, professional, kind, engaging, empathetic and helpful.
·  You have the ability to work as a part of a team and handle multiple tasks efficiently.
·  You possess the ability to make independent decisions when circumstances warrant such action.
·  You can maintain a positive and friendly demeanor toward the residents and your co-workers.

Additional Information

What is in it for you:

Employee benefit card offering discounted Accor rates worldwide
Learning programs through our academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our corporate social responsibility activities