Colleagues Wellbeing Executive

Job description

Company Description

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.   

Job Description

Colleagues Wellbeing Executive  will be responsible for ensuring the smooth and efficient operation of the hostel, providing a clean, safe, and welcoming environment for the colleagues. This role combines housekeeping, maintenance, and administrative duties to maintain the hostel's overall function and guest satisfaction.

 

1. Hostel Security & Safety:

·  Security Monitoring: Regularly inspect the premises for safety issues, ensure security systems (like locks, alarms, cameras) are functioning properly.
·  Emergency Procedures: Be familiar with emergency procedures (fire evacuation, first aid) and ensure guests are aware of them upon check-in.
·  Lock & Key Management: Ensure rooms are locked when not in use and maintain proper key management procedures.

 

2. Maintenance & Facility Upkeep:

·  Routine Inspections: Perform routine inspections of facilities (bathrooms, kitchen, rooms, public areas) to identify maintenance issues (e.g., plumbing, electrical, appliances).
·  Minor Repairs: Carry out minor repairs like fixing leaky taps, changing light bulbs, or addressing other small issues.
·  Report Maintenance Issues: For major repairs, promptly report issues to the appropriate maintenance team or supervisor.

 

3. Inventory & Supply Management:

·  Supplies & Stocking: Ensure common areas (e.g., bathrooms, kitchen, lounge) are fully stocked with necessary items like toiletries, cleaning supplies, and kitchen essentials.
·  Inventory Control: Keep an inventory log of supplies and request replenishment from management as needed.

 

4. Cleaning and Hygiene Standards:

·  Common Areas: In addition to individual rooms, ensure that common areas (e.g., kitchens, lounges, hallways) are cleaned regularly.
·  Shared Bathrooms: Pay particular attention to shared bathrooms and facilities, ensuring they are sanitized frequently throughout the day.
·  Laundry Facilities: If the hostel offers laundry services, ensure machines are in good working order and provide guests with instructions on use.

 

5. Administrative Tasks & Record Keeping:

·  Daily Logs: Maintain a daily log of maintenance, cleaning tasks, guest check-ins/outs, and other important activities.
·  Incident Reporting: Document any incidents, complaints, or unusual occurrences and report them to management as required.

 

6. Environmental Sustainability (Optional):

·  Waste Management: Ensure waste is sorted properly (e.g., recycling, composting) and that all bins are emptied regularly.
·  Energy Conservation: Implement energy-saving practices, such as ensuring lights and appliances are turned off when not in use.