Butler

Job description

Company Description

Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With magnifique touches of French elegance interlaced throughout the hotel, we invite you to ‘Live the French way’ and indulge in excellence.

Job Description

·  Greet all arriving guests and offer a detailed orientation of their rooms and its facilities.
·  Co-ordinate with room service, all food and beverage items served in rooms and subsequent removal of used items.
·  Co-ordinate the servicing of guest room and assist Housekeeping in the cleaning and servicing of all rooms to required standard, check that rooms are serviced to standard.
·  Maintain the guest’s personal items, clothing and wardrobes in a clean, neat fashion throughout their stay.
·  Collect, process, check, deliver all guests valet requirements, perform simple pressing of guest clothing as necessary.
·  Unpack and pack guest’s luggage as required by guests request.
·  Ensure Butler’s pantry in a clean orderly manner at all times.
·  Maintain stock and charge in suite bars.
·  Assist guest with room and local information; make bookings and reservations as required by guest.
·  Assist as required in the following areas, restaurant, reception, luggage services, back of house cleaning and maintenance.

Qualifications

·  Creative and passionate about food and customer service
·  Able to work in a high-pressure environment
·  Excellent interpersonal and communication skills and strong team player
·  Hotel experience a plus - guest services department
·  Food and beverage experience a plus
·  Proficient in English language required