Banquets Team Leader

Job description

Company Description

Pullman and Mercure Brisbane King George Square is located in the CBD and is Brisbane’s largest contemporary style hotel, featuring 438 guestrooms, extensive conferencing facilities for up to 1000 people, and several dining venues including Goldfinch Restaurant and Street Café as well as our award winning Rooftop Bar, Sixteen Antlers.

We are 'relentlessly guest obsessed' at AccorHotels.  Everything we do, we do to help our clients feel welcome and valued, ensuring they have an unforgettable experience

Job Description

Are you an aspiring leader with passion for Food & Beverage? If so, then we may have the perfect opportunity for you! You will be working as a part of a fun, talented & passionate team that is all about creating memorable experiences.

As a  Banquets Team Leader , your primary responsibilities will include:

·  Being "Guest obsessed" while providing support and presence on the front of house areas to ensure the smooth operation of the Department & quality service is provided
·  Providing leadership and guidance to your F&B colleagues, ensuring our F&B service standards are observed providing a consistently high level of service to all guests
·  Proactively set up and pack down of events/conference rooms and coordination on the day
·  Providing attentive and personalized service for all guests and visitors to ensure a memorable experience.
·  Maintain hygienic food service techniques during service and promote a safe workplace by recognizing hazards and promoting general OHS practices
·  A ‘hands on’ approach is required as is to work as part of a team to provide efficient service

Qualifications

What we are looking for:

·  Previous experience in a Food & Beverage role within the Conference & Events area desired
·  Strong verbal & written communication skills
·  Excellent interpersonal and time management skills with a friendly and outgoing personality
·  A quick thinker, who can think on the spot to ensure the event runs as smoothly as possible
·  A person who is not only a leader but also a team player, that will be hands-on in order to see their team succeed
·  Be amazing - have an outgoing personality with genuine passion for hospitality 

Specific Requirements:

·  Flexibility to work various shifts including week-ends, nights and public holidays
·  Excellent communication skills
·  Being a true hospitality professional dedicated to providing customer service excellence
·  Responsible Service of Alcohol (RSA)

Additional Information

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.