Assistant Night Manager

Job description

Company Description

Embark on a journey of luxury and excellence with Sydney’s iconic first international 5-star hotel! Sofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discover the perfect blend of the  French Zest  and Sofitel luxury. 

We have recently undergone a complete transformation enhancing all the hotel facilities to continue delivering an outstanding luxury service to our guests. We provide an all-encompassing experience where entertainment, leisure, dinning, conferencing and unparalleled hospitality will converge seamlessly, transcending traditional hotel boundaries.

Whether it be midday or midnight, we're setting new standards in the Australian hospitality scene and we are seeking for talented Ambassadors to help craft a unique experience where luxury reaches new heights. 

Job Description

As our  full-time Assistant Night Manager , you will be  assisting to manage our overnight Hotel operations . No 2 nights will ever be the same and you'll gain  exposure to varied aspects of Hotel Management . You'll assist in  driving financial reconciliations, people management ,  guest feedback  &  problem resolution ,  brand & cleanliness standards . In the absence of senior leadership or the General Manager overnight, you will hold the keys. Your invaluable contribution through your reconciliations, balances and checks enable you to know that  you have made a difference  to the greater good of the Hotel Operation every night shift. 

Qualifications

Does this sound like you?

·  Previous experience within a service industry, ideally with exposure to reporting and supervising staff.
·  Exceptional communication skills and a service excellence approach.
·  Discretion with guest interactions.
·  Ability & desire to train, coach and develop hotel professionals who are fellow night owls.
·  A keen eye for detail and interest in developing your financial acumen.
·  Strong organisational skills.
·  Thriving under pressure, if an emergency comes up, you remain in control and support the team to get through it. 
·  First Aid and RSA qualified, or willing to get certified if you are successful.

Additional Information

We offer industry leading rewards such as;

·  Collaborative and supportive environment. This role works 11pm - 7am so it's  perfect for a night owl .  
·  Industry benefits from Day 1 including exclusive  discounts on accommodation, dining, bars and more in over 100 countries  with Accor Hotels and our partners.
·  Progressive leave policies  including birthday leave and 10 weeks parental leave.
·  We are an  inclusive company , and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. 
·  Most importantly -  learn from industry experts  with opportunities for development. We genuinely care about your success and want to  help you grow !

Are you the night owl we are looking for?  If this sounds like the right opportunity for you, we invite you to apply and we will be in touch to explore where a career with Sofitel Sydney Wentworth could take you.