Assistant Front Office Manager

Job description

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Our Hotel

Novotel and Ibis Melbourne Central is a dual branded hotel with 472 rooms conveniently located in the CBD.

We have a tight knit culture of collaboration between departments. The Front Office team is made up of a diverse collection of personalities with a range of skills; its greatest asset is using all of these skills to the departments’ advantage.

We are 'relentlessly guest obsessed' and everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience they deserve!

About you

As an Assistant Front Office Manager, you will show your leadership and interpersonal strengths to maximize the Rooms Operations. You are a driven problem solver with a creative approach to delivering the ultimate guest experience.

What you will be doing?

·  Management of the day to day operation of Front Office, Telephones, and Night Audit functions.
·  Liaison with Housekeeping department.
·  Ensure service standards are maintained in the aforementioned areas.
·  Ensure profitability is maximized.
·  Ensure customer/guest and staff needs are met.

 

What is in it for you?

·  You will have the opportunity to build your skills and expertise to reach your potential and personal goals.
·  Complimentary dry cleaning.
·  Employee benefit card offering discounted rates in Accor worldwide.
·  Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Any opportunity within our community to adapt and develop our processes to embrace others is encouraged.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Additional Information

Novotel and Ibis Melbourne Central is a dual branded hotel with 473 rooms conveniently located in the CBD.

Everything we do, we do to help make our guests and our people feel welcome and feel valued to give them the best experience they deserve!

What is in it for you?

·  Employee benefit card offering discounted rates in Accor worldwide from day one.
·  Learning programs through our Academies.
·  Opportunity to develop your talent and grow within your property and across the world!
·  Ability to make a difference through our Corporate Social Responsibility activities.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.