Assistant Director of Food & Beverage

Job description

Company Description

Join  us at Accor,  where  life pulses  with  passion! ​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality   is  a  work  of  heart , ​
Join  us and  become  a  Heartist ®.

Job Description

As Assistant Director of Food & Beverage, you will strategically lead the team to take guest satisfaction to the next level. 

·  Lead, mentor and train the Food & Beverage Operations team. Ensure Food & Beverage relevant brand standards are maintained
·  Strategize on new products and service offerings. Create unforgettable experiences for our guests
·  Active floor management and order expediting, driving the service vision within the Outlets to build guest loyalty and outstanding service results.  Ensure that all colleagues are trained and held accountable for brand standards and that colleagues are always reflective of our grooming standards and in a clean and proper uniform.
·  Take initiative to uphold brand standards and demonstrates confidence when addressing issues as they arise. Consistently has a presence with our colleagues while balancing any designated administrative tasks. Engage external and internal guests alike on a consistent basis.
·  Provide exceptional guest service, employee satisfaction and accountability, and overall hospitality to our in-house and local guest. Take responsibility to uphold the cleanliness, maintenance, and storage procedures.
·  Be an excellent communicator and effectively reports back to F&B Management team on daily happenings, needs, and observations in the various outlets. Execute opening and closing checklists. Review daily reports (Arrival, VIP, Group Resumes, etc.) and communicates all special requirements and monitors execution.