Arabic Coffee Man
Dubai, UNITED ARAB EMIRATES Hotels - Restaurants
Job description
Company Description
A surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city , delivering impeccable service and sophisticated style.
Job Description
PURPOSE OF POSITION
To provide prompt and courteous Arabic coffee Making & service to the Hotel’s guests.
KEY ROLES & RESPONSIBILITIES
·
Read daily events, to acknowledge any VIP’s arrivals
·
Making Arabic coffee according to the proper recipe
·
Maintain a clean, neat and orderly the coffee service place throughout service
·
Ensure that work station is stocked with appropriate quantity of coffee powder at all times
·
Report any guest comments regarding coffee or food and beverage to manager
·
Conscientious handling and maintenance of operating equipment
·
Learn and adhere to safety, sanitation and hygiene policies
·
Maintain good working relationships with colleagues, and all other departments
·
Maintain complete knowledge of all F&B outlets and hotel services/features
·
Ensure that all service and storage areas are kept safe and clean
·
Help minimize waste, neglect, breakages and mishandling of supplies and equipment
·
Carry out light cleaning and maintenance of the coffee making station and service place
·
Adhering to the grooming standard of the hotel
·
Adhering to the Servicing areas for the Arabic coffee in the lobby area
·
Helping the other outlets in their events when Arabic coffee service is required
·
Ascertain guests’ satisfaction and handle any problem which may arise, informing a Manager about the problem and how it was resolved
·
Check the daily schedule for any changes and report to duty on time
Qualifications
PERSONAL ATTRIBUTES
·
Native Arabic language and Average reading, writing and oral proficiency in the English language
·
Must be well presented and professionally groomed at all times
·
Good communication and customer contact skills
·
Team player with strong interpersonal skills and attention to detail
QUALIFICATIONS
·
Secondary education
EXPERIENCE
·
Basic Knowledge in Arabic coffee making and servicing
Additional Information
Raffles Dubai Sheikh Rashid Road, Wafi121800 Dubai, United Arab Emirates