Business Continuity Manager

Job description

Job description

As a Business Continuity and Resiliency Manager you are responsible for the Business Continuity Management Framework of Worldline Financial Services. You will manage, implement, monitor, test and continuously improve the Business Continuity Management System together with several business partners, and become the process owner of crisis management. The role is positioned in the Financial Services division.

As a Business Continuity and Resiliency Manager, you will work together with internal and external key stakeholders of all divisions and departments within the Worldline Financial Services Organization.


Your challenge

* Manage and ensure the Business Continuity Written Order including policies, procedures and plans.
* Ensure and organize regular Governance of local Business Continuity Management Framework according to the 3 lines of defense model and the PDCA cycle.
* Organize and ensure staff awareness of Business Continuity framework and disaster recovery procedures for services and processes.
* Ensure Business Continuity Plan for national WL sites and off-site disaster recovery readiness.
* Plan, prepare, coordinate and execute Disaster Recovery Tests, Business Continuity tests and related exercises with internal stakeholders, third party providers and regulatory bodies.
* Identify, measure and manage BCM Risks applicable for services and processes.
* Identify, escalate and manage information and IT security threats constituting BCM risks.
* Manage Crisis Management framework and procedures with internal and external stakeholders.
* Plan and organize regular call tree and crisis simulation tests, ensuring management and staff awareness of communication and escalation procedures and coordinate crisis event resolutions.
* Ensure regulatory compliance with the BCM requirements imposed by national regulators.
* Provide regular internal progress and risk reports to internal stakeholders and supervisory bodies.



Your profile

* At least 8 -10 years practical experience in Business Continuity Management or IT Service Continuity Management within Financial Institutions
* ISO 22301 knowledge is mandatory
* ISO 27001 knowledge would constitute and advantage
* Basic knowledge about Luxembourg regulator business continuity requirements and other bank related laws in Luxembourg would constitute and advantage.
* Banking knowledge in general, specifically payments-related is an advantage
* Excellent knowledge of Microsoft Office
* Structured and organized, with good interpersonal skills
* Strong analytical and problem solving skills
* Fluent in English

Desired profile

Your profile

* At least 8 -10 years practical experience in Business Continuity Management or IT Service Continuity Management within Financial Institutions
* ISO 22301 knowledge is mandatory
* ISO 27001 knowledge would constitute and advantage
* Basic knowledge about Luxembourg regulator business continuity requirements and other bank related laws in Luxembourg would constitute and advantage.
* Banking knowledge in general, specifically payments-related is an advantage
* Excellent knowledge of Microsoft Office
* Structured and organized, with good interpersonal skills
* Strong analytical and problem solving skills
* Fluent in English}

About Worldline

Worldline [Euronext: WLN] is the European leader in the payment and transactional services industry. With innovation at the core of its DNA, Worldline’s core offerings include pan-European and domestic Commercial Acquiring for physical or online businesses, secured payment transaction processing for banks and financial institutions, as well as transactional services in e-Ticketing and for local and central public agencies. Thanks to a presence in 30+ countries, Worldline is the payment partner of choice for merchants, banks, public transport operators, government agencies and industrial companies, delivering cutting-edge digital services. Worldline’s activities are organized around three axes: Merchant Services, Financial Services including equensWorldline and Mobility & e-Transactional Services. Worldline employs circa 11,000 people worldwide, with estimated pro forma revenue of circa 2.3 billion euros on a yearly basis. worldline.com