Contract Manager

Job description

France, Paris or others location




This is Worldline.

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

Worldline is looking for a Contract Manager with extended experience in the management and negotiation of Information Technology contracts

The Contract Manager in Worldline is a client facing role. The Contract Manager is a Key player in the account governance, participating in meetings as a trustful advisor to the business teams, and managing compliance with contractual obligations protecting Worldline’ interests and supporting business strategy decisions.

The Contract Managers community in Worldline is composed by a team of experienced contract experts, working in a global and smart professional environment in the major accounts of the Group over several countries. The community benefits from working under the same consistent methodology and standards defined at the Group level and having mobility and career opportunities for progressing.

Day-to-Day Responsibilities​

The CM works closely with the account and delivery teams and support functions (Legal, Finance, Procurement, etc.), and is responsible for ensuring awareness of and compliance with contract management processes, as well supporting the legal teams on the contract negotiations in the accounts assigned. The job is focused on the following areas:

* Being a proactive member of the Worldline delivery team, advising and collaborating with the delivery managers and other team members in the contract execution in order to protect the Worldline’s interests.
* Becoming the first point of contact of the sales/delivery team for all contractual matters, being in charge of the direct follow up of the contract / legal aspects associated with relevant customer contract/s in close coordination with the corresponding Legal Counsels.
* Develop a trusted advisor relationship with customer stakeholders and executive sponsors including customer contract management counterparts, customer procurement and third-party personnel, as may be required.
* Strong commercial acumen and in operational issues as well
* Participating in negotiations, strategy definition and meetings with the customer.
* Contract drafting and negotiation in coordination with the corresponding Legal Counsels, in relation to the accounts where the contract manager is assigned.
* Drafting - with the other members of the delivery team- of any notifications to be sent to the customer on any contract related topics.
* Ensuring that all contract changes (e.g. addendum) are recorded in correct time and format, and that the performance of the contractual obligations is properly tracked, documented and monitored.
* Identifying, assessing and managing risk-related areas in the contract execution and supporting rigorous and effective risk management processes.
* Providing advice on issues of contractual interpretation and assisting in any disputes resolution process.



At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid.Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:


* You possess an ethical behaviour
* Minimum 5 years’ experience in the area of contract management / legal and commercial / contracts negotiation, in the Supplier side.
* Experience in IT market. Strong understanding of contracting issues, regulations and terms and conditions within the IT services.
* Strong business focus, solution and problem solving oriented, and ability to assess contractual topics in ways to improve contracts’ productivity.
* Discipline and ability to set-up, to document and to deploy contract management processes in coordination with the operational teams in a global and international environment.
* Strong communication skills with all level of management (external or internal).
* Deliver on commitments:  be reliable, risk sensitive, agile and creative.
* Strong organizational skills and ability to handle a fluctuating workload and multiple priorities.
* English proficiency is required.




Perks & Benefits

  On top of that, you will also:

* Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
* Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
* Annual bonuses (end-of-year, profit-sharing)
* 32 days' paid holiday, RTT and 13th month convertible into leave
* 50% reimbursement of public transport costs
* Very active works council (evenings out, trips, cultural and leisure subsidies, etc.)
* Participation in sporting events (Corporate Games, races, etc.)
* Teleworking agreement
* Subsidised company restaurant
* Mutual insurance and provident scheme
* At Worldline our top priority is to engage, encourage and develop you to help you improve your potential. In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing your career.



Shape the evolution.

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Desired profile

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:


* You possess an ethical behaviour
* Minimum 5 years’ experience in the area of contract management / legal and commercial / contracts negotiation, in the Supplier side.
* Experience in IT market. Strong understanding of contracting issues, regulations and terms and conditions within the IT services.
* Strong business focus, solution and problem solving oriented, and ability to assess contractual topics in ways to improve contracts’ productivity.
* Discipline and ability to set-up, to document and to deploy contract management processes in coordination with the operational teams in a global and international environment.
* Strong communication skills with all level of management (external or internal).
* Deliver on commitments:  be reliable, risk sensitive, agile and creative.
* Strong organizational skills and ability to handle a fluctuating workload and multiple priorities.
* English proficiency is required.}

About Worldline

Worldline [Euronext: WLN] is the European leader in the payment and transactional services industry. With innovation at the core of its DNA, Worldline’s core offerings include pan-European and domestic Commercial Acquiring for physical or online businesses, secured payment transaction processing for banks and financial institutions, as well as transactional services in e-Ticketing and for local and central public agencies. Thanks to a presence in 30+ countries, Worldline is the payment partner of choice for merchants, banks, public transport operators, government agencies and industrial companies, delivering cutting-edge digital services. Worldline’s activities are organized around three axes: Merchant Services, Financial Services including equensWorldline and Mobility & e-Transactional Services. Worldline employs circa 11,000 people worldwide, with estimated pro forma revenue of circa 2.3 billion euros on a yearly basis. worldline.com