IT Process Analyst

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

 

Volvo Group has been in Australia since 1972 and has a strong track record of helping our customers succeed in their respective industries. Volvo Group Australia manages the manufacturing, distribution and operation of well-known brands such as Volvo Trucks, Mack Trucks, UD Trucks, Volvo Bus, Volvo Penta, Volvo Construction Equipment and Volvo Financial Services.

What you will do

As the IT Process Analyst, your area of work will be focused on planning and implementing a framework to ensure error-free IT systems. You will work across all three of the Volvo Group brands – Volvo, Mack and UD – to identify, develop, acquire and maintain new information systems or the integration of existing systems.

 

Your responsibilities will include but not be limited to:

·  Coordinating the acquisition and installation of hardware, software, databases, and peripherals to meet client needs
·  Studying and analysing system requirements; managing systems development, process analysis, design, and re-engineering
·  Ensuring adequate product testing prior to implementation; improving existing processes and procedures; modelling future system configurations
·  Supporting business case development by identifying and articulating business value
·  Developing and delivering training on business processes
·  Recommending software acquisition or implementation to improve information systems efficiency
·  Driving and coordinating small-scale activities and projects delivered locally and in collaboration with overseas teams.

Your future team

Reporting to the Business Systems Manager, you will work as part of a team of 7, including Dealer Systems Specialists and a Senior Application Support Specialist. Your team forms part of the greater Digital & IT group of roughly 33 employees. The Digital and IT business unit are a group of personable and collaborative individuals who work well across different departments and are always happy to lend support where it is needed. You will be based full time at our Wacol Head Office.

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

·  A degree qualification in Information Technology (or similar)
·  Post graduate experience working in an Information Technology team
·  Strong business analysis skills, including business process modelling (BPMN 2.0)
·  Experience in requirements gathering and analysis
·  Demonstrated experience supporting projects and contributing to effective process management
·  Strong competence using tools like Azure DevOps, Confluence & Microsoft 365 suite
·  Excellent business communication skills.

What’s in it for you?

We offer a solid package of compensation and benefits, plus you will enjoy:   

·  A company bonus of up to 10%
·  Modern offices with on-site parking and a café
·  Avoid the CBD traffic with our Wacol location
·  End of trip facilities if you walk from public transport or ride to work
·  Working with a company who are committed to safety in the workplace and ensuring our employees have appropriate work / life balance
·  Working in a supportive and inclusive team environment
·  The opportunity for domestic travel to interstate offices and dealerships, as well as the potential for overseas travel (project dependent)
·  Opportunity to purchase an extra week of annual leave
·  Generous parental leave policy.

Ready for the next move?

If you want to make a real impact in your career, the transportation business is where you want to be. We look forward to meeting you.

 

The successful candidate will be required to undergo appropriate background and reference checks.

 

Volvo Group Australia are proud of our inclusive work environment which promotes a supportive energy and encourages individual growth to create strong teams. We are committed to building a workforce which reflects the exceptionally diverse customers we serve and encourage applications from all backgrounds. Please let us know if you require any reasonable adjustments to your recruitment process. 

 

We value your data privacy and therefore do not accept applications via mail. 

 

Who we are and what we believe in 
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

 

Applying to this job offers you the opportunity to join  Volvo Group.  Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. 

 

Group Digital & IT  is the hub for digital development within Volvo Group. Imagine yourself working with cutting-edge technologies in a global team, represented in more than 30 countries. We are dedicated to leading the way of tomorrow’s transport solutions, guided by a strong customer mindset and high level of curiosity, both as individuals and as a team. Here, you will thrive in your career in an environment where your voice is heard and your ideas matter.

Job Category:  Information Technology

Organization:  Group Digital & IT

Travel Required:  Occasional Travel

Requisition ID:  19492