Service Engineer - Industrial

Job description

Salary: Up to £45,000 dependent on experience, Company car & Annual Company Bonus up to 5%
Location: Based in Warwick, with frequent travel across the UK

 

 

At Volvo Penta (Industrial) , we don’t just build engines—we power industries. From power generation to off-highway applications , our engines drive the machines that keep the world moving. Whether it’s material handling, construction, agriculture, or forestry, we provide cutting-edge, reliable solutions that enable our customers to perform at their best.

 

At Volvo Penta, we are growing and expanding, and with this growth comes an exciting opportunity for a Service Engineer in a brand-new role. You will lead product/technical support for Aftermarket operations in the UK & Ireland, providing expert guidance, problem resolution, and training for our dealers and OEM dealers. You’ll join a newly formed, experienced Volvo Penta team, reporting to the Director of Service Market – Industrial and working with two Business Development Managers and an experienced Service Engineer. As this is a brand-new role, it's your chance to define and make the role your own, shaping the future of our operations

What Volvo Penta Can Offer You:

·  Company Bonus:  Receive an annual bonus, subject to company performance, up to 5%
·  Company car scheme:  (choice between EV and Hybrid models)
·  Pension scheme:  Matched up to 7% of your salary, including death in service cover.
·  Healthcare:  Coverage is provided by Bupa
·  Generous holiday allowance:  Start with 25 days and watch it grow to 30 days with length of service, plus bank holidays.
·  Enhanced family-friendly policies:  We value work-life balance and offer enhanced family-friendly policies, including maternity leave with 6 months full pay and 6 months half pay, as well as 5 week’s paternity leave

For more details regarding our benefits, please follow the link:   volvo-employee-benefits-document.pdf (volvogroup.com)

Who You Are & What You Need to Succeed:

You are a technical expert with a passion for diagnosing and solving complex challenges in diesel engines, electrical systems, and modern engine control technologies.

To succeed in this role, you’ll need:

·  Qualifications in Mechanical/Electrical Engineering (NVQ Level 3, HNC, or equivalent)
·  Strong diagnostic and troubleshooting skills in industrial engine technology
·  Experience with modern engine control systems and diagnostic tools
·  Commercial industry/workshop experience , working with industrial or heavy-duty vehicles and machinery
·  Excellent customer-facing skills , confident in engaging with Business Partners and OEMs
·  A self-starter , able to take ownership and drive continuous improvements
·  A valid UK driving licence , as travel is a key part of this role

Your Key Responsibilities:

·  Provide expert technical and product support for Aftermarket in the UK & Ireland and our OEM dealers
·  Assist with warranty cases and help drive service improvements
·  Diagnose and troubleshoot technical issues, from diesel engine faults to electrical system challenges
·  Deliver bespoke training based on customer feedback, both online and at our Head Office.
·  Support Business Partners and OEMs with hands-on training, tooling, and best practices
·  Prepare and execute Market Quality Reports and Argus Service Requests to gain central technical support
·  Visit customer sites to assess and enhance technical competence
·  Represent Volvo Penta at industry events and share technical knowledge.
·  This role will involve an element of manual labour to support on-site technical troubleshooting and repairs

Ready to Make an Impact?

Are you a Workshop Controller or HGV Master Technician looking for a career change? This could be the perfect opportunity for you.

Apply Now!!

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Who we are and what we believe in 
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group . Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. 

 

Volvo Penta , a world-leading supplier of engines and complete drive systems for marine and industrial applications, you will be part of a global and diverse team of highly skilled professionals who works with passion, trust each other and embraces change to stay ahead. We make our customers win.

Job Category:  Engineering

Organization:  Volvo Penta

Travel Required:  Occasional Travel

Requisition ID:  19792