Engineering Manager

Job description

About

Shipup is a SaaS that tracks e-commerce orders and deliveries in real time to create a branded, reassuring, and flawless post-purchase experience. Shipup currently collaborates with over 500 brands in Europe and North America, including some of the most remarkable success stories in e-commerce, such as Yves Rocher, Cheerz, Lights4Fun, Printemps, Carrefour, Respire, Withings, Blissim, Purple Carrot, Beerwulf and more.

Today, It’s a team of more than 50 members that is dedicated to the mission of transforming the post-purchase experience.

Job Description

Basics

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Based in : Paris or full-remote position (1-hour difference from Paris timezone)

· 
Contract:  Full-time permanent contract

· 
Manager:   Florian , VP of Engineering

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Team:  Engineering

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Budget: 73 - 75 k

We’re looking for an Engineering manager to lead the creation of our third cross-functional squad .

Shipup is a mission-critical tool for online retailers, offering best-in-class post-purchase experience to millions of end customers.

 The role

Context

We want to tackle ambitious changes in our product in the next few quarters, building innovative capabilities that further differentiate our value proposition. In order to give ourselves the means to achieving this, we’re investing in our product and tech team by opening a third cross-functional squad .

In our model, each squad has its dedicated engineering manager: you would be taking the helm of the newly created squad .

Missions

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You’ll lead a team of engineers building new product features from start to finish, from research and design to delivery, maintenance and polish.

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You’ll act as a hands-on, product-minded servant leader , ensuring your team delivers efficiently and sustainably in alignment with business goals, and helping your direct reports grow by providing frequent feedback and coaching.

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You’ll strive and be empowered to continuously improve the efficiency of our tech and product team by reducing friction and improving our tooling and processes.

The team

You’ll join a team of nineteen (13 technical and 6 product people) led by Léa (our CPTO) and Florian (VP of Engineering). The team is currently divided into two cross-functional squads. Our aim is to grow that team to twenty-two people by 2025 with the opening of a third squad!

At Shipup, we enjoy working with humble teammates who seek to work collaborative and friendly environment that fosters continuous learning . Our teammates come from diverse educational backgrounds and know how to use & adapt their tools according to the challenges at hand. They care and are proud of how they work, but also why .

They enjoy contributing to the company & product activities that allow them to make an impact beyond the code itself.

Team organization

Our Tech & Product team relies on  a robust framework , which balances investment in the projects that are most valuable to our customers with the technical evolutions necessary for the good health and maintainability of the product.

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Cross-functional teams following the squad philosophy : each squad has its dedicated Engineering Manager, Product Manager and Product Designer.

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Best-in-class development practices : pair-programming, continuous delivery, slack time, testing, extensive documentation...

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Quarterly roadmap executed in 2-week sprints with integrated feedback loops

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On-call process : each week, a different member of the team is in charge of application monitoring as well as customer requests and issues — a great opportunity to be closer to the end-user and collaborate with other Shipup teams.

You can learn more about our internal organization, technical challenges, methods and approaches thanks to our engineering blog and engineering page on Welcome to the Jungle.

The technical stack

Engineering

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TypeScript, React (with Hooks), Redux, React Testing Library, CSS Modules, Webpack for frontend

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Ruby on Rails and Golang for backend

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K8s Hosted on GCP

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Datadog, LogDNA, Sentry for monitoring

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PostgreSQL + Elasticsearch + RabbitMQ + Redis for storage

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Kubernetes + Docker for ops

Global

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Asana , project management tool

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Slack , messaging platform

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Notion , documentation platform

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PayFit , payroll & compliance for french talents

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Lattice , people success platform

· 
Deel , payroll & compliance for international talents

Preferred Experience

· 
You have at least one significant prior experience managing a full-stack engineering squad . You’re comfortable:

·  Building, running and continuously iterating on squad rituals that fit your squad’s context and foster efficiency.
·  Collaborating with cross-functional counterparts: PM, Product Designer, Customer Success.
·  Supporting and coaching your IC direct reports, and giving them regular feedback to help them grow in alignment with wider company goals.
·  Managing in both French and English, in a remote context.
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You’re a people-first servant leader . You understand that high performance is only possible in an empowered and well-cared-for team.

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You’re comfortable being hands-on in a full-stack context , through code and design document review or code contributions outside of the team’s critical path.

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You’re product-minded : not content with executing on pre-defined tasks and roadmap, you’re directly in touch with business challenges and customer pains, and use this to inform your focuses, prioritization calls, and the direction you provide your team.

Nice to have

· 
You have prior experience with the technologies in our stack.

· 
You have prior experience building teams from scratch, from setting initial rituals to federating a newly created team around its mission.

 What you'll get...

International : we acknowledge our differences and celebrate them. D&I in our place of work is something we require every employee to champion.

People-centric company : our people matter. Check out our benefits and perks for a healthy work environment. Work-life balance is important at Shipup; hear what our employees have to say about it here .

Startup spirit & structured environment : a place where you can learn within a well-organized and clear business setting.

Career growth : talent management is essential for us. From onboarding and performance management to career development, we have already a mature organization and the managers to help you grow

Seniority : our team is mostly composed of senior talents, ideal for learning and growing quickly

Recruitment Process

Our hiring process is structured to avoid bias and ensure fair assessment of all our candidates.  

Our interviews are suited to our flexible remote policy, meaning you can choose whether you want to attend them on-site (on the condition that the interviewer(s) are onsite themselves) or remotely.

45min Screening interview with Loïc , Engineering Manager
To better understand your job search, and verify that there's a mutual fit for the position.

01:00  API interview with a Full-stack developer on the team
A live coding exercise to assess your technical skills.

01:30 People, Product and Process interview with Charles (Engineering Manager) and Paul (Product Manager)
An assessment of your core managerial skills.

01:30 Topgrading interview with Florian , VP of Engineering
To understand your career story and evaluate your position-related soft skills

00:45 Fit interview with three Shipup team members
Open-ended discussion, a chance to ask any remaining questions you might have, and to ensure that there’s a good mutual fit!

Reference check
We’ll check in with two references, one of which a manager, to better understand how to support you in this new role.

End notes

If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We believe in hiring people, not just skills. We encourage you to apply if you think this is a role that would make you excited to come to work every day.

Shipup is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Additional Information

·  Contract Type: Full-Time
·  Location: Paris
·  Experience: > 3 years
·  Possible full remote
·  Salary: between 73000 and 75000 / year