Travel & Expenses Operator (m/f/d)

Job description

As a Partner of Choice, the Global Business Services (GBS) in Portugal shapes the Shared Services landscape of the future by providing smart and digital end-to-end solutions to over 100 Siemens entities across the world, in around 20 different languages.

Join our GBS team as Travel & Expenses Operator and help us provide valuable and outstanding business services to our customers! Our Hire-to-Retire business line delivers a variety of innovative Human Resources services along the complete lifecycle of an employee - from onboarding to off-boarding! We also provide services related to HR Administration, Payroll, Equity & Benefits and much more!

Are you ready to be part of the change and help us make real what matters?

What role will you play?

This position is responsible for performing daily activities associated with ensuring successful interface between automated systems and customer ERP systems, monitoring of expense transactions to identify behaviors that are indicative of errors, potential fraud, waste or misuse. The Travel Expense Operator will be responsible for taking actions via predefined resolution steps to create policy awareness, acquire additional justification or escalating findings to the management/HR. This position also requires the ability to recognize any issues on submitted expense reports that would delay or prohibit reimbursement of expenses and work to resolve.

Main activities:

* Random audit on Expense Reports according to Global Audit Checklist;

* Manage Posting and Payment Errors within H2R and with Accounting colleagues;

* Manage queries via ticketing tool on a daily basis;

* Perform routine Internal Audit;

* Provide support on the applications used;

* Support on employee's orders and inquiries.

Does this sound Good? Our perfect candidate must have…

* Team player, with a strong customer focus, results and quality orientation;

* Reliability, organization, autonomy;

* Strong communication skills;

* Motivation and resilience;

* The proven ability to prioritize rapidly; semi-complex problem solving and organizational skills;

* Capability of independent decision making for semi-complex issues and have the ability to identify potential solutions for semi-complex or uncommon issues and make recommendations;

* University degree in Psychology, Human Resources or related fields;

* Fluency in English (written and spoken) is mandatory;

* Knowledge of one of the DC spoken languages considered a plus (ES, FR, DE, NL; PT)

* Solid MS Office knowledge (Word, Excel and Outlook);

* Concur knowledge is considered a strong plus;

* Workday and SAP knowledge is a plus.


Want to know more about GBS?

Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services for companies and organizations in all sectors.

Our portfolio in the areas of Finance, HR and Supply Chain Management include end-to-end services in Opportunity-to-Cash, Purchase-to-Pay, Record-to-Report, Hire-to-Retire, Delivery Management and Digital Solutions. Check out more !

You will love to have:

Flexible home office policy and flexible schedule, virtual budget to use in the selection of working tools to improve your home office setup, medical center and canteen in the facilities, sport groups, volunteering initiatives, social and networking events. We also provide access to e-learning platforms and discounts with partners!

#Siemens #peopleatsiemens #gbspartnerofchoice

We recognize that building a diverse workforce is essential to the success of our business. Therefore, Siemens provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability.

We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss workplace adjustments with all our applicants to develop agile working and innovation.

Organization: Global Business Services

Company: Siemens S.A.

Experience Level: Mid-level Professional

Job Type: Full-time