Telequalification Manager (f/m/d)
Frankfurt, GERMANY IT development
Job description
Looking for the next big challenge? We will meet your ambitions!
At Global Business Services (GBS), we shape the Shared Services landscape of the future by supporting companies in all sectors worldwide. When it comes to providing valuable and outstanding business services tailored to customer’s needs, we are the Partner of Choice.
Our mission is to seamlessly integrate, digitalize, and optimize business processes in areas such as Finance, Human Resources, Supply Chain Management and many more. To do so, we need specialists from all business fields who want to drive innovation and forge new paths for our clients. We offer the opportunity to work in an international service network that fosters flexible mobile working while focusing on customer outcomes.
Are you ready to make your ambitions a reality? Join us now!
Please note that the position is temporary for 12 months.
Your tasks and responsibilities.
As Telequalification Manager (f/m/d) you are responsible for enriching incoming interested parties with additional sales-related information (MQL).
www.siemens.com/careers - if you would like to find out more about jobs & careers at Siemens.
- In doing so, you screen incoming requests from prospects via Siemens driven Campaigns, e-mail and other customer touch points.
- You gather information about the prospect/company using social media (e.g. LinkedIn) and internet research (Google, company website).
- Furthermore you prepare the interview based on the gathered information (see above).
- Leading the prospective customer conversation with the aim of obtaining further sales-related information is also in your responsibility.
- You use the CRM tool SieSales (SalesForce) to qualify and forward enriched lead from interested parties to the responsible salesperson/ Team.
- Moreover you need to track forwarded requests.
What you need to make real what matters.
Make your mark in our exciting world at Siemens.
As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.
- You have experience in B2B sales, sales, field service and telemarketing. First experiences in dialogue marketing is an advantage, but not a must have.
- You know how to use existing and emerging social media tools to monitor targeted accounts and buying groups. SalesForce experience is an advantage, but not a must.
- You have the ability to perform prospect and account research.
- You have completed a commercial apprenticeship, f.e. with a focus on communications or in a social sector or a similar qualification
- You are proactive, creative and open to exploring new ways of gathering insights.
- You shine with experience in an industry with a significant customer/prospect as well as with customer service work.
- You bring a friendly manner and commitment in dealing with interlocutors as well as sensitivity and empathy.
- You have business fluent German and English skills.
What we offer.
- 2 to 3 days of mobile working per week as a future global standard
- Attractive remuneration package
- Development opportunities for both personal and professional growth
- 30 leave days and a variety of flexible working models that allow time off for yourself and your family
- Share matching programs to become a shareholder of Siemens AG
- Find more benefits here
Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and individual preferences.
As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.
www.siemens.com/careers - if you would like to find out more about jobs & careers at Siemens.
FAQ - if you need further information on the application process.