Technical Training Specialist - Tarrytown, NY

Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world?  At Siemens Healthineers, we pioneer breakthroughs in healthcare.  For everyone.  Everywhere.

Our global team: We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world.  As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing.  Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Join our team now at Siemens Healthineers as a Technical Training Specialist.  The Technical Training Specialist is part of the Customer Solutions team and is responsible for delivering approved training curriculum to North America customers for Core Lab products.  The technical training will include basic operations and troubleshooting, and will be delivered either in a training center, virtually, or at the customer site.  This position will support all Siemens Healthineers Core Lab portfolio, with an initial focus on the Atellica Solution, the most innovative solution in the Laboratory Diagnostics industry.  The ideal candidate will have some experience in adult education, technical training, curriculum development, or biomedical engineering.   A Medical Technologist profile, with experience in chemistry and immunoassays is preferred.  We will consider IT specialists with an experience in the laboratory industry.  This role is based out of our headquarters facility in Tarrytown, NY.

This is a role well suited to a dynamic and ambitious professional, looking for the next step in their career.  As a Technical Training Specialist, you will:

• Facilitate in-person and remote, basic and advanced training programs.
• Provide technical input and update instructor-led and computer-based training curriculum and pilot new programs as needed.
• Troubleshoot problems and successfully maintain instruments when working in the training laboratory.
• Collaborate cross-functionally to stay current and standardize training content.  Work independently to inerface with outside departments and effectively represents the Customer Solutions Team.
• Actively participate in continuous improvement efforts to increase customer satisfaction.
• Demonstrate and promote the company culture and values.
• Coach and mentor new trainers.
• Travel nationally as required – up to 50%.

Required skills to have for the success of this role:

• Excellent written, verbal, and interpersonal communication skills with people in a wide range of organizational roles and education levels are required.
• Previous experience with Laboratory Diagnostics instruments is ideal. Knowledge of Siemens Healthineers Core Lab products or competitive products is a plus.
• Understanding of the operations and workflow of a laboratory is a plus.
• Experience with Microsoft Power Apps is a plus.
• Bachelor’s degree in medical technology preferred. Degree in chemistry, biomedical engineering or healthcare IT will be considered.

Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world.  We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed.  We spark ideas that lead to positive impact and continued success.  Check our Careers Site at https://jobs.siemens-healthineers.com/careers

The pay range for this position is $80,000.00 - 110,000.00 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience.  The annual incentive target is 6% of base pay.  Siemens Healthineers offers a variety of health and wellness benefits including paid time off and holiday pay.   Details regarding our benefits can be found here: https://benefitsatshs.com/index.html.   This information is provided per the required states Pay Transparency Laws.  Base pay information will vary based on market location.  Applicants should apply via Siemens Healthineers external or internal careers site.