SSME CS XP Education specialist
Shanghai, CHINA
Job description
Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.
We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally.
Mission/
Position Headline: Performs training courses in the CS Education process and is responsible for the training and education for our customers and servicepersonnel both online and onsite.
The educational programs include training courses for Technical/Application Service.
The goal is to enable our customers and service personnel to fulfill a competent economical service to ensure a high uptime and excellent performance of our installed base.
Areas of Responsibilties:
1. Teach courses:
Deliver theoretical courses and practical hands-on via virtual and classroom events to service personnel and customers. This includes the management and implementation of the whole technical training process from courses preparation to participation monitoring and delivery of lectures as well as leading hands-on practical sessions
2. Maintain training demo systems in good condition:
Maintain, repair, update and commission the related medical equipment and keep them in ready condition for training, based on EHS and system-specific requirements. Maintain and calibrate tools and supplies. Feedback error messages and provide proven solutions to correct errors to Engineering Departments
3. Certifications:
Execute process for training certificates and always keep own qualifications up-to-date. Complete mandatory trainer courses, including process training, on time
4. Content development:
Support global curriculum and customer content development, and adhere to the global process
5. Other job related assignments given by supervisor
Experience
• Minimum 3 years experience in customer service / engineering / laboratory / clinical environment
• Experience in service of medical products or experience with medical systems in the clinical environment
• English proficiency level C1
Education
• Technical trainer:
College diploma or above majored in medical engineering / electrical engineering / electronic engineering or IT
• Application trainer:
College diploma or above majored in Biomedical / Biochemistry / Biology / Molecular / Life science or Pharmaceutical / Medical major
Our global team:
We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.
Our culture:
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.
As an equal opportunity employer, we welcome applications from individuals with disabilities.
We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open.
To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.