Sr.Process Associate - Opportunity to Cash

Hello go-getter!

We know that a business only thrives if our people arethriving. That’s why we always put our people first. Our global and diverseteam would be happy to support you and challenge you to grow in many ways. Whoknows where our joint journey will take you?

Siemens GlobalBusiness Services (GBS) is a Siemens Service Company that provides innovativedigital solutions and customer-oriented business services. With more than 20years of experience, Siemens GBS taps into its understanding of howorganizations and businesses work to seamlessly integrate, digitalize andoptimize business processes with a portfolio that covers end-to-end businessneeds.

You’ll make an impact by:

• Work within a team of O2C Analysts (onshore and offshore)tasked with delivering accurate invoices within SLA.
• Continual focus on process improvement initiatives ofbilling processes & Order Management processes.
• Relationship Management - Ensure clear communication withkey data providers, internal and external customers is at the forefront ofdelivery.
• Be open about issues, what actions are taken, and the likelyresolution timeframe.
• Responsible for engaging with customers, internal partners,and other O2C resources to escalate and resolve issues for specific customersituations or root cause resolution.
• Develop a consistent approach to checking stock, fulfillingsales orders, and reordering to replenish stock.

Sales Order :

• Sales order creation.
• SO Amendment.
• Delivery note Creation and Updation to business.
• Completion of order details to be shared with commercials.
• Order confirmation shared with Customers.
• Pega – Customer code creation – end-user creation.
• Material Creation and Extension.

PO Creation :

• PO creation -Special price, HQ, US.
• PO amendment.
• PO copies to SPC Team/ Discount approval team.
• 3rd party PO.
• SAP experience will be an advantage.
• Order Fulfillment.

You’ll win us over by:

1-2 years’ experience in industry with relevant exposure.

Create a better #TomorrowWithUs! 

We value your unique identity andperspective and are fully committed to providing equitable opportunities andbuilding a workplace that reflects the diversity of society. Come bring yourauthentic self and create a better tomorrow with us.

Protecting the environment, conservingour natural resources, fostering the health and performance of our people aswell as safeguarding their working conditions are core to our social andbusiness commitment at Siemens. They are an integral part of our BusinessConduct Guidelines and our corporate strategy.

This role isbased in Bangalore. But you’ll also get to visit other locations in India andglobe, so you’ll need to go where this journey takes you. In return, you’ll getthe chance to work with teams impacting entire cities, countries and the shapeof things to come. We’re Siemens. A collection of over 379,000 minds buildingthe future, one day at a time in over 200 countries.