Siemens Healthineers SHL SV Customer Service Engineer 西门子医疗 服务业务系统 客户服务工程师（甘肃天水）

Job description

For ourSiemens Healthineersin Tianshui, we are looking for a AX/XP Customer Service Engineer at the earliest opportunity.

What are my responsibilities?

- Perform installations, start-ups, maintenance, repairs and updates of all products within his/her area of expertise and assisting with other products under supervision.

- Communicate and accept all operative advices and requirements from the Customer Care Center and sub-region.

- Escalate technical incidents to Regional Support Center (RSC) and Regional technical manager (RTM) with timely feedback, and report any customer relative issues to Customer Service Manager (CSM) of sub-region.

- Ensure the proper use of tool & test equipment and report the usage on any related service report.

- Comply with national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthcare.

- Perform as cost-effectively as possible for all responsibilities and jobs and take profitability into account.

- Maintain highest customer satisfaction, in particular within the framework of Siemens Healthcare, Customer Services.

- Support the SERVOR Service process and ensure optimal performance in all process activities related to within his/her area of responsibility.

What do I need to qualify for this job?

- College Degree (or above) with major in Bioengineering/Electric/Electronics/Machinery

- IT and networking skills, analytical skills to diagnose and troubleshoot a problem

- Good command of English for international training & service documentation

- Business result-oriented, intercultural sensitivity, quick learner and resourceful self-starter

- Positive attitude, hard-working, self-motivated, able to work under high pressure

- Frequent travel is required

What else do I need to know?

With 45,000 employees Siemens Healthineers is one of the world’s largest suppliers of technology to the Healthcare industry and a leader in medical imaging, laboratory diagnostics and Healthcare IT. All supported by a comprehensive portfolio of clinical consulting, training, and services available across the globe and tailored to customers’ needs. So that more people can have a life that is longer, richer, and more filled with happiness.

How do I apply?

We are looking forward to receiving your online -application.

To submit your application on-line, please click the button “Apply”.

Contact

If you want to know more Siemens job opportunities, please be free to log in our career website

http://www.careers.siemens.com.cn

如需了解更多西门子医疗职位信息，请登录西门子医疗官方网站

http://www.Healthineers.siemens.com.cn/

Talent Acquisition, Siemens Healthineers