Service Technician - HVAC - Building Automation - Lower/Mid Maine

Job description

Locations:Scarborough, Maine
Job Family:Customer Services

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Job Description

Division: Building Technologies
Business Unit: Field Operations
Requisition Number: 228914
Primary Location: United States-Maine-Scarborough
Assignment Category: Full-time regular
Experience Level: Entry level
Education Required Level: High School Diploma / (GED)
Travel Required: 5%

Division Description:

The Siemens Building Technologies Division is the North American market leader for safe and secure, energy-efficient and environmentally-friendly buildings and infrastructure. As a technology partner, service provider, and system integrator, Building Technologies has offerings for fire protection; life safety; and security as well as building automation; heating, ventilation, and air conditioning (HVAC); and energy management. Since 1995, Siemens has helped to modernize nearly 7,000 buildings worldwide, including important American landmarks such as World Trade Center Memorial, Times Square Building, Carnegie Hall, Walt Disney World and the Mount Vernon Estate.

For more information, please visit:
https://www.siemens.com/us/en/home/company/about/businesses/building-technologies.html

Job Description:

Position Overview

Service Specialist - Building Automation Service – Primary Territory: Lower to mid Maine
Performs technical support programs (TSP) / service agreement tasks and scheduled assignments to ensure that buildingautomation system is properly maintained and operating correctly. Handles emergency service calls as directed during theday and after hours.

Responsibilities
·  Responds to customer service calls (emergency, on-site, or on-line), checks indicated points of trouble, analyzes fullrequirements of system involved and checks and tests systems components. Diagnoses trouble or defect, determinescorrective action and repairs system.
·  Performs preventative maintenance and diagnostics on automation system andcomponents according to TSP / service agreement contracts. Tests and verifies system readings ensuring an optimalsystem operation.
·  Identifies additional chargeable opportunities including time and material work, system upgrades andservice contact expansion.
·  Completes service repairs, replacements, upgrades, adjustments and calibration on automation systems and components following issued tasking, maintenance, trouble shooting and installation instructions.
·  Performs system checkout and assists in automation systems startups for service installed jobs.
·  Completes and submits written service orders and reports covering all aspects of each assignment and activity.
·  Completes and submits timesheets and other necessary information weekly. If improper operation is due to another system or component, discusses problem with customer and/or office and advises of the best course of action.
·  Works with other branch, company or external service providers or vendors to arrange servicing and to resolve problem Participates in job site final walk and / or final completion for systems to service turnover on assigned jobs.

Required Knowledge/Skills, Education, and Experience
·  A strong knowledge about computer networks, IP network structure, firewalls, PC ports , and PCs is preferred. Knowledgeof automation systems, HVAC, electrical concepts, and building operations preferred. Working engineering andprogramming background preferred.
·  Proficient in Microsoft Outlook and Office: Word and Excel. Excellent verbal and written communication and customerrelation skills.
·  Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
Vehicle plan included
·  Individual must possess a valid Driver's license in good standing.
·  Individual must be at least 21 years of age in order to participate in the required Siemens vehicle plan.

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more,Click here .

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more,Click here .

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