Service/Product Owner for Marketing Automation Platform and Technical SEO support

SiemensHealthineers IT is seeking as part of our External Marketing Platforms team ahighly motivated Service/Product Owner for our Marketing Automation Platformbased on Eloqua with two or more years of hands-on experience.TheExternal Marketing Platforms team takes care of marketing and communicationapplications and tools facing external customers. This position requiresknowledge and experience in Eloqua (or similar platform for marketingautomation management) as well as good knowledge on APIs.

In addition,this position shall support our technical Search Engine Optimization (SEO) lead.The successful candidate will have the opportunity to apply and grow the own andthe colleagues’ skillset in the area of all our external marketing platformswhile engaging with a wide range of stakeholders within Siemens Healthineers.

The Service/ProductOwner for our Marketing Automation Platform will be expected to use a goodlevel of knowledge and experience in managing business/ customer expectations, feedback,complaints and data flows while ensuring compliance to Quality, ISEC and DataPrivacy regulations.

Responsibilities / Essential Functions:

• You own andmanage our Marketing Automation Platform based on Eloqua
• You managethe product backlog for the Service and drive corresponding discussions withglobal cross-functional teams, ensuring transparency across all involved teams
• You areresponsible for the IT Service management incl. e.g. Incident, Change andProblem Management
• You planand coordinate the go live together with your stakeholders, e.g. incl. testmanagement and user acceptance tests
• You managethe different vendors (partly SaaS) involved in the provisioning of the Service
• You willensure IT System compliance (e.g. in regard to quality, information securityand data privacy regulation)
• Your mainfocus around change management will be roll-outs to additional countries andapplications (incl. APIs) in close alignment with Business and Data Privacystakeholders
• You willsupport our technical SEO

Required Knowledge/Skills, Education

• Bachelor'sdegree in a relevant field (e.g. computer science)
• Generaltechnical knowledge on APIs (e.g. Postman or any other API platform)
• Generalknowledge on marketing campaign management, marketing analytics tools i.e. byAdobe
• Eagernessto understand Data Privacy (i.e. GDPR, LGPD, PIPL) and Business requirementsand processes
• Proventrack record of successfully implementing IT projects using Agile methodologies(i.e. scrum) or other structured methodologies (i.e. Waterfall, StructuredProblem Solving) and understanding of ITIL Framework Governance guidelines aswell as tools (e.g. Azure DevOps, Service Now)
• Strongcommunication and problem-solving skills
• Ability towork independently and as part of a team
• Customer(and service) orientated thinking  
• Structured thinking& ability to learn quickly
• Understandingof web technologies, including HTML, CSS, JavaScript, Power BI and/or general Software developmentare a plus
• Experience in technical SEO tools andconfigurations i.e. Google Search Console, Coveo are a plus
• Knowledgeof Marketing tech stack areas (e.g. CMS, Analytics, eMail campaign management,database management) and Cloud platforms (e.g. Azure, AWS) is a plus
• Stronginterest in compliance and documentation

Preferred Experience

• 2+ years ofexperience with Content Delivery Platforms
• Experiencewith Eloqua (or similar platform for marketing automation) 
• Experienceworking with agile project management methodologies
• Experienceworking with global and cross-functional teams

What do weoffer:

• Variable and Christmas bonus
• Hybrid type of work – combination oftelework and work from office
• Flexible Working Hours
• Bridge days – free extra paid leave 6 daysper year 
• 3 sick days per year (no doctor’s permitneeded)
• In case of sickness 100% salary reimbursement 20 days/ year, thisincludes max. 10 days/ year for of family care
• Additional pension plan
• 300 EUR for regeneration of work force viacafeteria system
• Wellbeing program – Psychological, Legaland Financial Councelling
• Family care program (subsidy for newborns,maternity leave, kindergardens, summer camps)
• Retention program (work anniversary, life anniversary,employee loans)
• Training and development program (businessand product trainings, e-learning, language courses, soft skills trainings,…)
• Adjustable standing desk as a standard
• Participation on world famous ITconferences like Microsoft IGNITE for best employees
• Wide project portfolio in healthcaredomain and job rotation within company (Cybersecurity, Artificial Intelligence,Healthcare IT services, …)

Basic wage component (gross) and other rewards:starting from 2000 EUR brutto /month + VAR*

*We are required by law to disclose basic wage component (minimum salary)for the advertised positions. We carefully consider your professionalqualifications and experience in our compensation package and/or when offeringyou other positions.

Our goal is to pay our employee's fairly,with regard to the market situation and we are ready to welcome high-qualitycandidates in our team.

Company Description: SiemensHealthineers is one of the world’s largest suppliers to the healthcareindustry. The company is a renowned medical solutions provider with an innovative portfolio of advanced imaging,laboratory diagnostics, therapy systems, and healthcare IT. Siemens Healthcare focuseson strategies to increase efficiency and quality of care, while simultaneouslyreducing costs. Guided by a vision of affordable, personalized healthcare, the company armsproviders with innovative tools to make sounder decisions and achieve higherquality outcomes with greater efficiencies and higher return oninvestment.