Service Logistics Specialist
Makati, PHILIPPINES IT development
Job description
Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.
We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone to grow personally and professionally. Sound interesting?
Then come and join our Philippines team as Service Logistics Specialist to manage all logistical activities in order to support Customer Services including Customer Care Center, Technical Support, and the field force.
Your tasks and responsibilities:
- You will be responsible to manage all logistical activities in order support Customer Services incl Customer Care Center, Technical Support, and the field force. Meet required financial targets and see to that all assets are appropriately stored, maintained, calibrated, and protected.
- You are responsible to ensure that all warehouse facilities are maintained for professional appearance and meeting technical, certification & QSE requirements.
- You are responsible to check and maintain the availability of service parts within the global CS Logistic Centers and external logistic provider.
- You are responsible to synchronize and escalate part orders if the availability is negative and according CS guidelines.
- You are responsible to initiate and control customs clearance activities for import and export of spare parts.
- You are responsible for shipment document administration.
- You are responsible for transportation management.
- You will be an interface to external logistic provider and warehouses.
- You are responsible for inventory management, inbound and outbound control.
- You are responsible for parts return management to the global CS logistic center. Return process control and monitoring.
- You are responsible to escalate incorrect return handling according to defined measurements.
- You are responsible to manage tool and test equipment logistic. Install and maintain a tool inventory data base in the ERP (SPIRIDON) system.
- You will be an interface to Quality Department for calibration activities and monitoring. Generate inventory report for tool and test equipment.
- You are responsible to monitor the entire logistic process according to defined parameter. Generate weekly performance and inventory reports for management.
To find out more about us, have a look at https://www.siemens-healthineers.com/en-ph
Your qualifications and experience:
- You possess a degree in Custom administration/Business Administration.
- You can handle basic office operation related to logistical activities.
- You have experience or knowledge in external and internal customer relations.
- Knowledge in SAP would be an added advantage.
Your attributes and skills:
- Communication skills and cross culture awareness
- Being assertive, networking- and teamwork skills
- Strategic thinking
Our global team:
We are a team of 68,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.
Our culture:
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.
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