Service contract management Agent
MEXICO IT development
Job description
GBS Opportunity to Cash is looking people for a new project related to Order Management & Service contract management.
Your new role – challenging and future-oriented
• You will help us in supporting running operations of a Global Service Contracts team, focusing on the United States customers.
• As a contract manager interfaces with customers and functional partners to deliver exceptional service to customers of Siemens.
• Influences customer to receive their PO’s and help to invoice them their services.
• You will work with SAP so is imperative to have knowledge on the platform.
Your qualifications – solid and appropriate
- 1 Year of experience in contract management
- 1 year of experience in customer service
- Advanced English Level
- You are a team player and empathic with customers, stakeholders, and team members.
- You have SAP experience.
- You have a Finance or administration university degree.
- You are willing to learn and understand operational processes.
- You have customer management skills.
- You are pro-active and drive topics in an entrepreneurial manner
- You are willing to drive this project to a success story.
- You have a strong communications skill.
- You have the ability to adapt yourself in a VUCA environment
- You have experience in the field of Order management and Contract management in SAP
- You possess the ability to work in a team and to communicate effectively in verbal and in written form in English, another language would be beneficial.
*Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.