Regional Service Manager - InVitro Diagnostics - Oklahoma City, OK

Do you want to join us in helping to fight the world’smost threatening diseases and enabling access to care for more people aroundthe world? At Siemens Healthineers, we pioneer breakthroughs in healthcare.  For everyone. Everywhere.

We offer you a flexible and dynamic environment withopportunities to go beyond your comfort zone in order to grow personally andprofessionally. Sound interesting? Then come and join our global team as Regional Service Manager toPioneer breakthroughs in healthcare. For everyone.Everywhere.

Location: Oklahoma City, OK

Our global team:We are a team of 66,000 highly dedicated employees across more than 70countries passionately pushing the boundaries of what’s possible in healthcareto help improve people’s lives around the world. As a leader in the industry,we aspire to create better outcomes and experiences for patients no matterwhere they live or what health issues they are facing. Our portfolio, spanningfrom in-vitro and in-vivo diagnostics to image-guided therapy and innovativecancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:We are part of an incredible community of scientists, clinicians, developers,researchers, professionals, and skilled specialists pushing the boundaries ofwhat’s possible, to improve people’s lives around the world.  We embrace a culture of inclusivity in whichthe power and potential of every individual can be unleashed. We spark ideasthat lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers. 

This is a role well suited to an ambitiousprofessional, looking for the next step in their career. As a  Regional Service Manager, you will beresponsible for:

• Work to maximize customer loyalty and satisfaction
• Obtaining service financial goals through effective cost containment
• Ensure compliance with FDA Good Manufacturing Practices
• Hire, develop, train and coach Customer Service Engineers (CSE’s)
• Prioritize customer and business objectives to provide clear direction to CSE’s

This position may suit you best if you are familiarwith what is below, and would like to do develop your career withHealthineers

• Past experience in managing large remote employee based territory
• Knowledge of the Diagnostics Instruments or equivalent diagnostic industry experience
• Working knowledge of laboratory workflow
• Ability to articulate and explain value of Service Agreement offerings
• Working knowledge of SAP or experience with equivalent enterprise service software solution

Required skills to have for thesuccess of this role

• BS/BA in related discipline, or advanced degree, where required, or equivalent combination of education and experience.
• Minimum of 3-5 years previous field service
• Superior communication skills (written and oral) and ability to effectively communicate with stakeholders at many levels within the organization
• Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents
• Must have a valid driver’s license and a clean driving record over the last three years.

Mustdemonstrate excellent judgment in customer relations and in managing companyresources; strong competency in instrument systems technology to includemechanics, electrical, chemistry, and software technology; experience withelectronics, hydraulic and pneumatic systems.

AtSiemens Healthineers, we value those who dedicate their energy and passion to agreater cause. Our people make us unique as an employer in the med-techindustry. What unites and motivates our global team is the inspiration of ourcommon purpose:  To innovate forhealthcare, building on our remarkable legacy of pioneering ideas thattranslate into even better healthcare products and services. We recognize thattaking ownership of our work allows both us and the company to grow. We offeryou a flexible and dynamic environment and the space to move beyond yourcomfort zone to grow both personally and professionally.

If you want to join us in transforming the way healthcareis delivered, visit our career site at https://usa.healthcare.siemens.com/careers.

Ifyou wish to find out more about the specific position before applying, pleasevisit: https://usa.healthcare.siemens.com/about.

Asan equal-opportunity employer we are happy to consider applications fromindividuals with disabilities.