Process Associate - Opportunity to Cash

Hello go-getter!

We know that a business only thrives if our people arethriving. That’s why we always put our people first. Our global and diverseteam would be happy to support you and challenge you to grow in many ways. Whoknows where our joint journey will take you?

Siemens GlobalBusiness Services (GBS) is a Siemens Service Company that provides innovativedigital solutions and customer-oriented business services. With more than 20years of experience, Siemens GBS taps into its understanding of howorganizations and businesses work to seamlessly integrate, digitalize andoptimize business processes with a portfolio that covers end-to-end businessneeds.

You’ll make an impact by:

• Accurate and timely execution of transactional servicesdefined in the global product catalogue for internal customers in accordancewith the company  regulations andguidelines. Receive customer calls and register notification in the CRM tool,Dispatch of Engineers, Upload Engineer Productive hours, Notification closure& NPS Survey.
• Performing the assigned tasks on a timely manner withhighest standards of quality.
• Rigorous follow up and closure of pending queries/opentopics with ownership.
• Complete reporting of handled activities ondaily/weekly/monthly basis (as per requirements).
• Adherence to robust tracking mechanism on processedtransactions on a daily basis.

You’ll win us over by:

• 1-2 years’ experience in industry with relevant exposure.
• Flexible towork in shifts and during month ends.

Create a better #TomorrowWithUs! 

We value your unique identity andperspective and are fully committed to providing equitable opportunities andbuilding a workplace that reflects the diversity of society. Come bring yourauthentic self and create a better tomorrow with us.

Protecting the environment, conservingour natural resources, fostering the health and performance of our people aswell as safeguarding their working conditions are core to our social andbusiness commitment at Siemens. They are an integral part of our BusinessConduct Guidelines and our corporate strategy.

This role isbased in Bangalore. But you’ll also get to visit other locations in India andglobe, so you’ll need to go where this journey takes you. In return, you’ll getthe chance to work with teams impacting entire cities, countries and the shapeof things to come. We’re Siemens. A collection of over 379,000 minds buildingthe future, one day at a time in over 200 countries.