Platform Architect for Service Now

Do you want to help shape the future of healthcare? At Siemens Healthineers, we rely on people who dedicate their energy and passion to this goal - our company name says it all. Siemens Healthineers stands for the pioneering spirit of our employees, coupled with our long tradition as the world's leading technology company in the ever-dynamic healthcare industry.

We offer a flexible and dynamic environment full of opportunities to grow beyond yourself, to develop personally and professionally. Does this sound interesting to you?

Then join our global team as Senior IT Solution Architect (f/m/d) - ServiceNow for the design and further development of our ServiceNow platform. In this role you will be responsible for the digitalization of processes in the group that go far beyond IT Service Management. You will play a key role in building solutions based on a variety of IT, employee and creator workflows from ServiceNow - always with a full focus on the user experience.

Your tasks and responsibilities:

• You will analyze requirements from business units and stakeholders to achieve the best possible solution in ServiceNow and develop the associated architecture
• You will drive projects to introduce new ServiceNow modules and creator workflows with the development of strategies and solutions to implement the requirements
• You will act as an interface between the business units and the international development team to ensure that requirements are understood, documented and translated into working solutions
• You will manage the product backlog, set priorities and ensure that the development team meets stakeholder requirements
• You will monitor the work of the development team and ensure that solutions are delivered on time and in accordance with customer requirements
• You will identify and implement process improvements to workflows within the team

To find out more about this area of the business, please visit https://www.siemens-healthineers.com/de/products-services

Your qualifications and experience:

• You have a degree in (business) informatics or a related field.
• You have many years of professional experience in IT analysis and architecture with ServiceNow.
• You have extensive knowledge of the ServiceNow platform (core platform and AppEngine). Experience with CSM,ITBM/SPM,FSM is preferred.
• You have knowledge of ITIL and DevOps methodologies
• You have good experience with the implementation of ServiceNow best practices and process improvements

Your profile and skills:

• In order to be able to operate successfully in our international environment, you have fluent German and English skills
• You have strong communication skills and can convey technical information to different stakeholders in an understandable way
• You enjoy working in a complex and global technology environment, driving change and taking responsibility
• We are passionate about learning - you always strive for improvement and perfect quality and are willing to go the extra mile

Our global team:

Siemens Healthineers is a leading global medical technology company. With more than 68,000 dedicated employees in over 70 countries, we are shaping the future of healthcare. Every day, around five million patients* worldwide benefit from our innovative technologies and services in diagnostics and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as our digital health and business services.

Our culture:

Our culture values diverse perspectives, open discussions and a willingness to challenge conventions. Constant change is part of our everyday work. We want to drive change in our industry, rather than just react to it. That's why we invite you to take on new challenges, test your own ideas and celebrate successes. Also visit our careers page at https://www.siemens-healthineers.com/de/careers.

We value diversity and equal opportunities and welcome applications from a wide range of backgrounds, especially people with disabilities.

We take the protection of your data and compliance and other data protection laws seriously. Therefore, we ask you not to send us your CV by e-mail. Please create a profile in our Talent Community to upload your CV. This will let us know that you are interested in career opportunities with us and we can notify you of relevant vacancies.

Basic wage component (gross) and other rewards : starting from 3500 EUR brutto /month + VAR*

*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional qualifications and experience in our compensation package and/or when offering you other positions.

Our goal is to pay our employee's fairly, with regard to the market situation and we are ready to welcome high-quality candidates in our team.

What do we offer:

• Variable and Christmas bonus
• Hybrid type of work – combination of telework and work from office
• Flexible Working Hours
• Bridge days – free extra paid leave 6 days per year 
• 3 sick days per year (no doctor’s permit needed)
• In case of sickness 100% salary reimbursement 20 days/ year, this includes max. 10 days/ year for of family care
• Additional pension plan
• 300 EUR for regeneration of work force via cafeteria system
• Wellbeing program – Psychological, Legal and Financial Councelling
• Family care program (subsidy for newborns, maternity leave, kindergardens, summer camps)
• Retention program (work anniversary, life anniversary, employee loans)
• Training and development program (business and product trainings, e-learning, language courses, soft skills trainings,…)
• Adjustable standing desk as a standard
• Participation on world famous IT conferences like Microsoft IGNITE for best employees
• Wide project portfolio in healthcare domain and job rotation within company (Cybersecurity, Artificial Intelligence, Healthcare IT services, …)