People Admin Operator

Are you ready to be part of Mexico GBS team?

What role will you play?

HR Admin handles tier two customer support related to Human Resources and Employee Data Changes. Representative will provide complex front-line HR support and information to HR, managers and employees. Representative interface with vendors on occasion and have frequent dealings (inbound and outbound) with subject matter experts and employees of all levels. Topics range from inputs and transaction processing related to HR, expanding to PeopleSoft HR management system, employee life cycle events such as new hires, promotions, transfers, relocation, and separations for general HR inquiry. Also supporting interface issues regarding CHCM, SCD, GID as well as support to verify that the information processed in the systems migrates correctly to the SAP platform.

The GBS H2R operates in a fast, continuously changing and improving environment.

• Establishes and maintains departmental/employee records, files, logs.

• Generates, reviews, distributes and/or maintains complex HR forms, documents and reports.

• Audits data entered into HRIS system to ensure high data integrity and runs complex reports, graphs, charts.

• Provides complex request and HR support and information to HR, managers and employees

• Administers and communicates HR programs, benefits or services.

• Compiles and prepares complex reports, presentations, and/or personnel statistics.

• Identifies and implements HRIS transaction process improvements.

• Performs all of the standard and some specialized and complex aspects within area of specialization.

• Applies documented rules, past practices, or instruction on an independent level.

• Effectively identifies problems as they occur and takes appropriate steps to solve them in situations where the problem is difficult or complex.

• Preparation and validation of documentation as well as collaboration to provide training to the different team members.

• Works together with the different service lines in order to stabilize and standardize processes that have been migrated to the Delivery Center.

How does that sound? Our perfect candidate must have…

• Advanced English Language

• 1-3  years of successful experience in customer service, data processing or human resources is required

• Excellent people skills and sensitivity to intercultural issues

• Microsoft Office Tools (Excel, PowerPoint, Word)

• Typing proficiency is required

• HR System / PeopleSoft – 

• Payroll System / PeopleSoft is a plus.

• Knowledge of computers, relevant and applicable client/server applications is required

• Excellent interpersonal and communication (verbal & written) skills a must.

• No travel is required for this position Preferred Knowledge/Skills, Education, and Experience:

• College degree a plus

• Experience In help desk applications and database reporting and query Tools is preferred

• Strong understanding of human resources policies, procedures, and benefits is preferred

• Extensive payroll knowledge is a plus

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state, or local law.