Operations & Process Improvement Professional

Do you want to join us in helping to fight the world’s mostthreatening diseases and enabling access to care for more people around theworld? At Siemens Healthineers, we pioneer breakthroughs in healthcare.  For everyone. Everywhere. Sustainably.

At SiemensHealthineers, We offer you a flexible and dynamic environment withopportunities to go beyond your comfort zone in order to grow personally andprofessionally. Sound interesting? Thencome and join our global team as an Operations & Process Improvement Professional to drive continuous process improvement and implement the datatool portfolio to support the strategic initiatives of the Americas RemoteServices Center (AM RSC) and the global Remote Services Center.

Our global team: We are ateam of more than 70,000 highly dedicated employees across more than 70countries passionately pushing the boundaries of what’s possible in healthcareto help improve people’s lives around the world. As a leader in the industry,we aspire to create better outcomes and experiences for patients no matterwhere they live or what health issues they are facing. Our portfolio, spanningfrom in-vitro and in-vivo diagnostics to image-guided therapy and innovativecancer care, is crucial for clinical decision-making and treatment pathways.

Our culture: We are partof an incredible community of scientists, clinicians, developers, researchers,professionals, and skilled specialists pushing the boundaries of what’spossible, to improve people’s lives around the world.  We embrace a culture of inclusivity in whichthe power and potential of every individual can be unleashed. We spark ideasthat lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers.   

This is a role well suited to an ambitiousprofessional, looking for the next step in their career. As an Operations &Process Improvement Professional you will be responsible for:

• Supporting development andimplementation of Americas Remote Services Center (AM RSC) data tool portfolio– maintain necessary functionality of existing tools.
• Collaborating withpartners, internal and external to the RSC, for understanding of impacts(financial and/or processes) related to the organization.
• Partnering with global RSCteam for scalability and sustainability of quality key performance indicators(KPIs) and operational metrics.
• Supporting continuousprocess improvement initiatives within AM RSC and ensuring identified actionsare aligned with global RSC QMS processes.
• Consulting on thestandardization of AM RSC operational processes and understanding the impact toour partners.
• Acting as a businessrelationship liaison between RSC AM Operations and other data science teams tomanage data end-to-end efficiencies and utilization of existing data sets andtools. 

This position may suit you best if you are familiar with whatis below, and would like to do develop your career with Healthineers

• Experience with enterprisedata (ERP, CRM), data lake, PowerBI, Qlik, Snowflake, Data Bricks (Python /Scala), Spark, API services, data busses, data streaming, data visualization,and/or other similar solutions.
• Broad understanding of Customer Services (CS) and associated Quality Management System (QMS) processes within operations of the Healthcare, Medical Device, or related industry.
• Broad understanding ofHealthineers Performance System (HPS) methodologies.
• Experience with DataPrivacy Organization and compliance with data privacy regulations related todata procurement and processing.

Requiredskills to have for the success of this role

• Bachelor’s degree inScience, Technology, Math, and Engineering or equivalent experience.
• 3-5 years of experiencewithin the Medical Device or related industry.
• Understanding of CustomerServices’ processes within Medical Device or related industry.
• Strong programming skills -certifications in Data Bricks, Python, Pandas, or related programming languagesis a plus.
• Preferred experience withLean Six Sigma and/or process improvement methodologies
• Ability to work effectivelyin matrixed global, multi-cultural teams.
• Excellent problem-solvingand analytical skills.
• Strong communication skills(written, verbal, and presentation).

The payrange for this position is $84,000 - $113,000 annually; however, base payoffered may vary depending on job-related knowledge, skills, and experience.The annual incentive target is 8% of base pay.  SiemensHealthineers offers a variety of health and wellness benefits including paidtime off and holiday pay.   Details regarding our benefits can befound here: https://benefitsatshs.com/index.html. This information is provided per the required state Equal PayAct. Base pay information is based on market location. Applicants should applyvia Siemens Healthineers external or internal careers site.

AtSiemens Healthineers, we value those who dedicate their energy and passion to agreater cause. Our people make us unique as an employer in the med-techindustry. What unites and motivates our global team is the inspiration of ourcommon purpose:  To innovate forhealthcare, building on our remarkable legacy of pioneering ideas thattranslate into even better healthcare products and services. We recognize thattaking ownership of our work allows both us and the company to grow. We offeryou a flexible and dynamic environment and the space to move beyond yourcomfort zone to grow both personally and professionally.

If you want to join us in transforming the way healthcare isdelivered, visit our career site at https://jobs.siemens-healthineers.com/careers

If you wish to find out more about the specific division beforeapplying, please visit: https://usa.healthcare.siemens.com/about.

Beware of Job Scams

Please beware of potentially fraudulent job postings or suspiciousrecruiting activity by persons that are currently posing as SiemensHealthineers recruiters/employees. These scammers may attempt to collect yourconfidential personal or financial information. If you are concerned that anoffer of employment with Siemens Healthineers might be a scam or that therecruiter is not legitimate, please verify by searching for the posting on theCareer site: https://jobs.siemens-healthineers.com/careers

Successful candidate must be able to work with controlledtechnology in accordance with US export control law.” “It is SiemensHealthineers’ policy to comply fully and completely with all United Statesexport control laws and regulations, including those implemented by theDepartment of Commerce through the Export Administration Regulations (EAR), bythe Department of State through the International Traffic in Arms Regulations(ITAR), and by the Treasury Department through the Office of Foreign AssetsControl (OFAC) sanctions regulations.

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·               Glassdoor Employer Rating: 4.0

As an equal-opportunity employer we are happy to considerapplications from individuals with disabilities.