IT Change Manager (m/f/d)

As Partner of Choice, Global Business Services (GBS)provides innovative digital solutions and customer-oriented business servicesfor companies and organizations in areas such as Finance, Human Resources,Information Technology, Supply Chain, Customer Care and many more.

In Portugal we are already more than 1000 connected people,from over 50 different nationalities, providing added-value services to morethan 80 countries.

GBS Digital Solutions offer innovative technologysolutions and customer-oriented digitalization services and co-develop digitalsolutions to solve our customers business challenges, leveraging our moderntechnology layer and partner ecosystem. We consult them with our holistic, 360°digital advisory service, encompassing the data-driven discovery ofdigitalization potential along their business processes.

Want to know more about GBS? Check outhere!

Are you a forward-thinking, high-energy, dynamic driver whowants to get directly involved in the daily business with our internationalteams and work on your own abilities and manage responsibility.

Your new role – challenging and future-oriented

• Change Manager in an access management solution (DirX Identity).
• Lead kick-off meetings with customers and provide technical counselling that best aligns business requirements to standard features of the service.
• Evaluate cost and budget of proposed changes & find opportunities for reduced expenses and improve efficiency.
• Coordinate efforts across several teams, with clear communication to enable smooth implementation of agreed strategies.
• Individual monitoring and reporting of change implementation, where required based on key figures, as well as review and completion of requests for change (RfC).
• Responsibility for initiation, documentation and authorization of changes, taking into account their impact, advantages, costs and risks.
• Identify, investigate and prepare risk mitigation tactics.

Your qualifications – solid and appropriate

·       

•   Bachelor’s or master’s degree in a relevant field.
• Proficient in English (required), German is a plus.
• Good organization, project oriented and time management skills.
• Excellent interpersonal skills and ability to build a positive relationship with partners to achieve a common goal.
• Proactive in the ability to solve problems and think analytically.
• Proficiency in business and project management, statistics & analytics.
• Good knowledge in Excel/Ms Office tools is required. Knowledge in Kanban, Jira or/and Ms Project is a plus.
• Experience in process definition with ITIL Methodology (IT certification is a plus).
• Experience in Identity Management processes is a plus.
• Previous Change Manager experience is a plus.
• Coordination skills across various teams.

What makes us proud as an employer:

• Top Companies to work in Portugal (Awarded byLinkedIn)
• Healthy Workplaces Award - 3rd largecorporations (Awarded by Portuguese Psychologists’ Association)
• TOP 20 Most Admired Shared ServicesOrganizations in the World
• The Biggest of Tech Portugal -TechnologyProduction Category (Awarded by Exame Informática and Visão Magazines)
• Most ESG responsible company in Tech/IndustrialSector (Awarded by Merco Corporate Reputation Monitor)
• 2nd Best Engineering Company (Awarded byTeamlyzer, biggest Portuguese tech community platform)

We are thrilled to have:

• A hybrid working model with a flexible workinghours policy to promote work life balance. A budget for setting up a homeoffice, health insurance and a financial support program for your studies.
• You also have a medical center on the premises,sports groups, 2 days volunteering, access to e-learning platforms (Learnlight,LinkedIn Learning and more) and discounts with partners.
• To all these benefits we add the possibility towork in a fresh, relaxed, and always motivated environment.

#Siemens #PeopleAtSiemens

Siemens is committed to creating a diverse environment and is glad tobe an equal opportunity employer. We strongly encourage applications from adiverse talent pool!